EPIC Brokers
Insurance
CommercialInsuranceAccountManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Commercial Insurance Account Manager at EPIC Brokers. Skills: Commercial Insurance, Account Management, Client Service. Establish and maintain high levels of trust with. Initiate introductions”
Industry & Context.
Recognize problems; Respond appropriately; Analyze situations logically; Draw solid conclusions
Work in a fast-paced environment
What They're Looking For.
Must Have
High school diploma or G. E. D. equivalent, Two or more years' experience in mid-size brokerage or carrier, Working knowledge of Microsoft Office computer software applications, Ability to work in a fast-paced environment, Ability to juggle multiple competing tasks and demands, High level of interpersonal skills, Ability to handle sensitive and confidential situations, Teamwork, Poise, Tact, Diplomacy
Nice to Have
College degree preferred, P 22 PTO days starting out, 12 company-observed paid holidays, 4 early-close days, Paid parental leave, Pregnancy disability and bonding leave, Organ donor/one marrow donor leave, Employee referral bonus program, Employee recognition programs, Employee recognition awards and programs, Employee Resource Groups, Mentorship Program, Tuition Reimbursement Program, Leadership Development, Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, Menopause & Midlife Support, 401(k) matching, Medical insurance, Dental insurance, Vision insurance, Wellness & employee assistance programs
What You'll Do.
Establish and maintain high levels of trust with
Initiate introductions
Respond promptly to client questions
Resolve client questions
Process all applications
Process incoming mail
Inform clients about policy coverage
Educate clients about policy changes
Educate clients about exclusions
Educate clients about insurance coverage needs
Assist clients in making coverage decisions
Ensure timely invoicing
Ensure accurate invoicing
Document all client interactions
Determine marketing strategy
Determine coverage determination
Determine target pricing
Determine marketing approach
Submit applications with documentation
Follow up to ensure receipt of quotes
Follow up to ensure receipt of binders
Negotiate premiums with underwriters
Negotiate commissions with underwriters
Provide technical support in sales process
Refer clients to Employee benefits
Refer clients to Private Client Departments
Set priorities for self
Manage workflow for self
Ensure efficient processing
Ensure timely processing
Ensure accurate processing
Maintain cordial relations with clients
Maintain effective relations with clients
Maintain cordial relations with co-workers
Maintain effective relations with co-workers
Maintain cordial relations with carriers
Maintain effective relations with carriers
Maintain cordial relations with wholesalers
Maintain effective relations with wholesalers
Maintain cordial relations with vendors
Maintain effective relations with vendors
Maintain up-to-date proposals
Maintain workflow logs
Interact effectively utilizing communication skills
Cooperate purposefully
Provide information and guidance
Achieve business goals
Stay informed regarding industry information
Stay informed regarding new product developments
Stay informed regarding program developments
Stay informed regarding coverages
Stay informed regarding legislation
Stay informed regarding technology
Continuously improve knowledge
How You'll Work.
Team & Collaboration
Work with the Sales Team; Work effectively in a team environment
Communication Scope
Interpersonal communication; Written communication; Oral communication
Full Job Description
Come join our team! There are many reasons why EPIC Insurance Brokers their teamwork prepares billing and provides standard office/administrative support. Service Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of clients policies in a timely and accurate manner; Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes; Responsible for timely, accurate invoicing and monthly expirations; Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity; Marketing In conjunction with the Sales Team, determine strategy which includes coverage determination, target pricing, marketing determination; Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies; Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers; Prepare proposals and provide other technical support in the sales process as needed; Work with the Sales Team to refer current and prospective clients to E.P.I.C.’s Employee benefits, and Private Client Departments for solicitation for those lines of business; Personal and Organizational Development Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities; Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts; Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records; Interact with others effectively utilizing good communication skills, coopera
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