CloudKitchens
hospitality
CommercialFacilitiesSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Commercial Facilities Supervisor at CloudKitchens. Skills: Team Leadership & Operations, Facilities Maintenance Oversight, Financial & Administrative Management, Service & Performance Management, Vendor & Compliance Oversight. Lead and oversee a team of Facility Technicians across multiple sites. Create and manage technician schedules to ensure proper coverage across shifts and facilities”
What You'll Achieve.
ensure proper coverage across shifts and facilities; improve facility uptime and efficiency; Drive SLA compliance
Industry & Context.
advanced troubleshooting guidance
Valid driver’s license and reliable transportation, onsite, five days a week
What They're Looking For.
Must Have
EPA Certification, 5+ years of facilities, maintenance, or building operations experience, 2+ years of leadership or supervisory experience, knowledge of HVAC, plumbing, and electrical systems, Experience managing maintenance priorities across multiple sites, Ability to lead teams in a fast-paced, field-based environment, Valid driver’s license and reliable transportation
Nice to Have
Commercial facilities or restaurant/hospitality maintenance experience, Experience managing vendors and third-party contractors, HVAC/R certification or trade school background, Familiarity with CMMS/work order management systems, Experience tracking SLAs, KPI, procuring parts and equipment
What You'll Do.
Lead and oversee a team of Facility Technicians across multiple sites
Create and manage technician schedules to ensure proper coverage across shifts and facilities
Manage work order priorities and allocate resources based on operational needs
Conduct quarterly performance reviews
Support technician development through hands-on training and advanced troubleshooting guidance
Oversee planned and reactive maintenance activities
Approve and reconcile technician timecards and overtime
Validate expense reports and ensure policy compliance
and repair-related spending
Support budget forecasting and cost optimization initiatives
Drive SLA compliance by monitoring response and resolution times
Track and report key operational performance metrics
Partner with Operations leadership to improve facility uptime and efficiency
Implement lessons learned and continuous improvement initiatives across sites
Coordinate and validate third-party contractor reports and repair documentation
Ensure compliance with safety protocols
Support commissioning activities and evolving maintenance processes
How You'll Work.
Team & Collaboration
Lead teams across modern, standardized commercial kitchen facilities; Support technicians with complex troubleshooting and high-priority repair escalation; Partner with Operations leadership to improve facility uptime and efficiency; work closely with other teams to ensure our customer’s success
Process & Methodology
Manage work order priorities, allocate resources based on operational needs
Full Job Description
Who we are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. Why this role is different This isn’t a typical maintenance management role focused only on paperwork and scheduling. Lead teams across modern, standardized commercial kitchen facilities Combination of field leadership, technical oversight, and operational management High-impact role supporting fast-paced multi-site operations Opportunity to mentor technicians and shape facility performance Direct involvement in budgeting, SLA performance, and process improvements Clear path toward Facilities Management and Regional Operations leadership What you’ll do Team Leadership & Operations Lead and oversee a team of Facility Technicians across multiple sites Create and manage technician schedules to ensure proper coverage across shifts and facilities Manage work order priorities and allocate resources based on operational needs Conduct quarterly performance reviews, goal-setting, coaching, and mentorship Support technician development through hands-on training and advanced troubleshooting guidance Facilities Maintenance Oversight Oversee planned and reactive maintenance activities, including: HVAC systems Plumbing systems Electrical systems General facility repairs Vendor and contractor coordination Support technicians with complex troubleshooting and high-priority repair escalation Financial
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