CommercialExcellenceManager

We are looking for an experienced candidate to oversee Commercial Excellence across Bolt’s Sales organisation. This is a global role driving productivity, ramp, and performance across all markets About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! About the role As the Commercial Excellence Manager - Sales, you will be responsible for defining and scaling how we drive acquisition performance across Bolt Food. Your core mandate is to improve productivity per Sales FTE by owning how new hires ramp and how commercial execution is standardised across the organisation. The primary focus of this role is the first 90 days of the sales lifecycle, ensuring that every hire converts leads efficiently and reaches full productivity as quickly as possible. You will build structured onboarding, lead-based ramp models, and execution frameworks that translate hiring into measurable output. You will drive impact on key commercial KPIs such as time to first revenue, conversion rates, and share of reps reaching full productivity across 15+ markets. In this role you will partner closely with regional leadership to identify performance gaps across the sales funnel and implement scalable solutions that improve conversion and consistency. You will define the systems and standards, while Sales Managers remain accountable for performance outcomes. Main tasks and responsibilities: Sales Ramp & Onboarding (0-90 days) Own structured onboarding and ramp models (F30, F60, F90) with clear milestone gates and pass/fail criteria. Define lead-based ramp (e. g. ~100 leads per rep) and ensure consistent expectations on a