Company
CommercialEducation/TrainingManager,EMEA
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“Commercial Education/Training Manager, EMEA. Skills: Commercial Education, Training, Sales Excellence, Coaching, Capability Development. Design, deliver, and sustain best-in-class training across product knowledge, sales excellence, clinical workflows, and commercial systems adoption. Partnering closely with country leaders”
What You'll Achieve.
Measurable capability and performance improvement in key markets (UK, France, Germany); Increased sales productivity, pipeline quality, and conversion rates; Adoption of CRM and commercial excellence tools; Effective and consistent product launch readiness across EMEA; High achievement of competency and certification standards
Industry & Context.
Ability to interpret CRM data and commercial analytics to diagnose performance gaps
Willingness to travel up to 50% across EMEA, Ability to work across multiple time zones
What They're Looking For.
Must Have
Bachelor’s degree, Experience in hospital, diagnostics, or medical device sales within complex environments, Proven success in multi-stakeholder selling and workflow-dependent solutions
Nice to Have
Experience in sales training, coaching, or commercial excellence
What You'll Do.
and sustain best-in-class training across product knowledge
and commercial systems adoption
Partnering closely with country leaders
Accelerating market execution
Improving sales productivity
Driving adoption in emerging customer segments
Building the knowledge
and behaviours that drive pipeline growth
and commercial success
Act as the lead education partner for priority EMEA markets
Tailoring capability-building strategies to local needs
competitive landscapes
and customer workflows
Conduct targeted needs analyses to identify gaps in product knowledge
clinical understanding
market-specific capability plans aligned to country strategy and performance goals
Partner with country leaders to assess performance and identify capability gaps using CRM insights
Deliver impactful in-field coaching to strengthen key selling skills
actionable feedback to drive consistent commercial execution
Collaborate cross-functionally (Sales
Commercial Excellence) to design and deliver high-impact training programs
Lead onboarding for new hires
accelerating time-to-productivity
Drive EMEA product launch readiness through comprehensive training programs covering product
competitive positioning
and go-to-market strategy
Enable adoption and effective use of commercial tools such as Salesforce Summit
Utilise CRM and analytics to identify trends in pipeline health
Recommend targeted capability interventions to improve commercial performance and execution
How You'll Work.
Team & Collaboration
Partnering closely with country leaders; Collaborate cross-functionally (Sales, Marketing, Medical Affairs, Commercial Excellence); Collaborate with geographically dispersed teams
Communication Scope
Communication skills
Process & Methodology
Build structured, market-specific capability plans
Full Job Description
## **JOB DESCRIPTION:** **About the Role** We are seeking a dynamic and strategic **Commercial Education Manager (CEM)** to elevate the capability and performance of our EMEA commercial organisation. In this high-impact role, you will design, deliver, and sustain best-in-class training across product knowledge, sales excellence, clinical workflows, and commercial systems adoption. Partnering closely with country leaders—particularly in priority markets such as the **UK, France, and Germany** —you will play a key role in accelerating market execution, improving sales productivity, and driving adoption in emerging customer segments such as **Emergency Medicine**. This role is critical to ensuring consistent execution of divisional strategy by building the knowledge, skills, and behaviours that drive pipeline growth, win rates, and commercial success across EMEA. ## **Key Responsibilities** **1\. Focused Market Capability Development** * Act as the lead education partner for priority EMEA markets, tailoring capability-building strategies to local needs, competitive landscapes, and customer workflows * Conduct targeted needs analyses to identify gaps in product knowledge, clinical understanding, and sales execution * Build structured, market-specific capability plans aligned to country strategy and performance goals ### **2\. Field Coaching & Sales Capability Enhancement** * Partner with country leaders to assess performance and identify capability gaps using CRM insights, field observation, and data analysis * Deliver impactful in-field coaching to strengthen key selling skills, including discovery, positioning, objection handling, and deal progression * Provide clear, actionable feedback to drive consistent commercial execution ### **3\. Training Strategy, Curriculum Design & Delivery** * Collaborate cross-functionally (Sales, Marketing, Medical Affairs, Commercial Excellence) to design and deliver high-impact training programs * Lead onboarding for new hires, acceler
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