Jll
CommercialDelivery&ResilienceDirector
“Commercial Delivery & Resilience Director at Jll. Skills: Commercial Due Diligence, Commercial Resilience, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. analyzing and categorizing Client spend and enabling Work Dynamics accounts to develop budgets, drive and measure cost savings and improve profit margins for the firm. continuously improve and standardize processes, templates, and tools to support”
What You'll Achieve.
drive and measure cost savings; improve profit margins for the firm; driving client satisfaction; mitigating risk for the firm; enhancing Account team performance
Industry & Context.
Critical Analysis; Able to critically review and analyze complex financial and operational data sets so to identify potential inaccuracies, or gaps in information
What They're Looking For.
Must Have
10+ years of relevant business experience, track record of working successfully with multi-disciplinary teams in a matrixed business environment, Corporate real estate experience required, Bachelor's degree in Finance, or work experience in related field
Nice to Have
current knowledge of the JLL Work Dynamics business models, clients and geos will be highly valuable, Program management experience advantageous, Demonstrated successes in data analysis, drawing conclusions, and improvement, organizational and time management skills
What You'll Do.
analyzing and categorizing Client spend and enabling Work Dynamics accounts to develop budgets
drive and measure cost savings and improve profit margins for the firm
continuously improve and standardize processes
and tools to support consistent and accurate due diligence assignments globally for Work Dynamics
Contract Training for Account Management leadership and Facilities Managers to cultivate a culture of contractual expertise and best practice
driving client satisfaction
mitigating risk for the firm and enhancing Account team performance
in depth reviews of Client contracts to identify key clauses affecting commerciality for the account
Oversee and deliver due diligence projects by collecting
classifying and analyzing diverse data sets
Obtain and analyze historical client real estate comparing sites by region
and lease type or ownership status
Identify and liaise with key stakeholders and decision makers within JLL and client organizations to assist in data gathering
determine governance structure
and escalation protocols specific to each engagement
Create and maintain a project plan and monitor and communicate status updates to key stakeholders through agreed-upon governance routines specific to each project
Identify in-scope services to categorize facility spend as controllable or non-controllable
Document and resolve open issues or next steps as rolling action items requiring quick decisions in a fast-paced environment
Gain and maintain a detailed understanding of various contracting and commercial models
service delivery options
and revenue opportunities for JLL accounts
Provide in depth contract training tailored to various levels of the Account team structure
Provide critical expertise and support to both JLL account leadership and clients in the understanding of the contractual requirements pertaining to their account
Coordinating with the wider Commercial team
ensure a clear handover of commercial information from the pursuit phase is provided to the JLL account team and supporting mobilization teams including CRB books
critical and key clauses from the Commercial Readiness document
intent and interpretation of the contract
commercial incentives
risks and any other pertinent information
How You'll Work.
Team & Collaboration
work closely with a cross-functional team of resources including Commercial Solutions, Pricing, Transition workstreams, Sales and Accounts Operations; work effectively as part of a distributed team globally and partner with colleagues across diverse functions
Communication Scope
communication skills; Able to communicate strongly and highlight key issues and raise risks in order to manage expectations among senior leadership internally and externally; Able to manage and present vast amounts of complex data in a succinct and understandable fashion; Able to succinctly communicate and negotiate commercial issues with clients and vendors
Process & Methodology
project management, Demonstrated ability to meet critical deadlines and to establish effective project schedules, Understanding of when and how to effectively escalate complications or unforeseen problems in projects
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