Wells Fargo
Financial Services
CommercialCollectionsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Commercial Collections Manager at Wells Fargo. Skills: Commercial Collections, Leadership, Team management. Manage and develop a team. Review and monitor accounts”
What You'll Achieve.
Meet business objectives; Improve group performance
Industry & Context.
Investigative steps; Research
What They're Looking For.
Must Have
5+ years Commercial Collections experience, 2+ years Leadership experience
Nice to Have
2+ years management experience, 1+ years commercial lending experience, 1+ years commercial collections experience, Advanced Microsoft Office skills, Microsoft Excel skills, Ability to motivate staff, Proven organizational skills, Proven multi-tasking skills, Proven prioritizing skills, Ability to influence, Ability to negotiate
What You'll Do.
Manage and develop a team
Review and monitor accounts
Resolve customer disputes
Determine volume and profit goals
Identify opportunities for process improvement
Identify opportunities for risk control development
Consult regarding complex transactions
Determine appropriate course of action
Oversee team operations
Implement strategies for the business area
Present recommendations to meet business objectives
Monitor bankruptcy proceedings
Assist in litigation proceedings
Participate regarding inquiries
Collaborate regarding inquiries
Make decisions regarding initiatives
Resolve issues regarding initiatives
Research service standards
Research market trends
Research emerging issues
Develop new business strategies
Improve group performance
Meet business objectives
Interact directly with customers
Manage allocation of people resources
Manage allocation of financial resources
Mentor talent development
Guide talent development
Assist in hiring talent
How You'll Work.
Team & Collaboration
Collaborate with peers; Collaborate with team
Communication Scope
Verbal communication; Written communication; Interpersonal communication
Full Job Description
**About this role:** Wells Fargo is seeking a Commercial Collections Manager in Transactions and Processing as a part of Commercial Banking Operations. Learn more about our career areas and business divisions at wellsfargojobs.com. **In this role, you will:** * Manage and develop a team engaged in the review and monitoring of accounts, collections, late charges and resolving customer disputes * Determine volume and profit goals with organizational impact and identify opportunities to determine appropriate course of action and conduct investigative steps to fully identify the issues within defined scope of responsibilities * Identify and recommend opportunities for process improvement and risk control development * Consult regarding moderately to highly complex transactions, and determine appropriate course of action * Oversee team, operations, and compliance to implement strategies for the business area * Present recommendations to meet business objectives * Monitor of bankruptcy proceedings and assist in litigation proceedings * Participate and collaborate with peers and team regarding inquiries of moderate complexity * Make decisions and resolve issues regarding creation of initiatives, research of service standards, market trends, and emerging issues to develop new business strategies, improve group performance of Commercial Collections team, and to meet business objectives * Interact directly with internal and external customers * Manage allocation of people and financial resources for Commercial Collections * Mentor and guide talent development of direct reports and assist in hiring talent **Required Qualifications:** * 5+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of Leadership experience **Desired Qualifications:** * 2+ years of management experience * 1+ years of commercial lending or collections experience * Leaders
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