Core Scientific
Technology
CommandCenterSpecialist(Nights)
“Command Center Specialist (Nights) at Core Scientific. Skills: Data Center support, Incident documentation, Security surveillance. Monitor all dashboards, datacenters, incidents, changes. Document impactful events”
Industry & Context.
IT troubleshooting
Night shift position, 12HR SHIFTS, 3 days on, 4 days off, 4 days on, 3 days off, Long night shifts, Weekend shifts, Holiday shifts, Minimal travel, Hot and cold environments, Lift up to 50 pounds
What They're Looking For.
Must Have
Associate degree in related fields OR 3 years Data Center support experience, Expertise in MS Excel, Word, Power Point, Understanding of the Windows operating system, IT troubleshooting skills – network, platform, storage, Willing to learn new technologies and applications, Verbal and written communication skills, Experience with IP Cameras, Experience with Access Control
Nice to Have
Understanding of data center infrastructure, Experience with Confluence, Jira, Experience with Slack, Zabbix, Sigma, Zoom, Basic knowledge of data center principles, General electrical engineering knowledge, Understanding of ITIL service delivery concepts
What You'll Do.
Monitor all dashboards
Document impactful events
Communicate impactful events to client and leadership
Communicate day-to-day security issues
Respond to security issues
Address security issues
Create detailed documentation of all incidents
Monitor and evaluate price points for hash price
Notify all teams involved in recovery
Draft concise and accurate situational reports
Prepare briefing materials
Present briefing materials
Multi-task in a fast-paced environment
Resolve concerns raised by co-workers and leadership
Coordinate with managers on physical access control systems
Coordinate with managers on identity management
Coordinate with managers on facilities access
Coordinate with managers on access needs for special
Monitor data center space
Report suspicious activity
Coordinate with on-site teams
Take necessary actions during emergency scenarios
Improve operational effectiveness
Deliver support to the customer
Manage stressful situations
Foster open communication
Foster respectful communication
Foster professional communication
How You'll Work.
Team & Collaboration
Work as a member of a team; Communicate with coworkers; Communicate with teammates; Communicate with leaders
Communication Scope
Verbal communication; Written communication; Situational reports; Briefing materials
Applying for this Command Center Specialist (Nights) role?
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