Valor Protection Safety Agency
Security and Investigations
CommandCenterCommunicationsOperator
“Command Center Communications Operator at Valor Protection Safety Agency. Skills: Communications monitoring, Incident dispatch, Record maintenance. Monitor communication channels. Monitor officer activity”
Industry & Context.
Work nights, Work weekends, Work holidays
What They're Looking For.
Must Have
Proficient computer skills, Multi-tasking skills, Verbal communication skills, Active listening skills, Ability to remain calm, Ability to remain focused, Detail-oriented, Organizational abilities, Availability for various shifts, Work independently
Nice to Have
Previous dispatch experience, Previous communications experience, Previous security operations experience
What You'll Do.
Monitor communication channels
Monitor officer activity
Respond to officer reports
Monitor incident reports
Receive service calls
Document service calls
Dispatch service calls
Receive emergency notifications
Document emergency notifications
Dispatch emergency notifications
Coordinate with field officers
Coordinate with emergency responders
Coordinate with management
Relay critical information
Maintain records of communications
Maintain incident reports
Utilize dispatch software
Utilize surveillance software
Coordinate emergency response protocols
Conduct equipment checks
Report equipment malfunctions
Provide customer service
Maintain confidentiality
Maintain professionalism
How You'll Work.
Team & Collaboration
Work as part of team
Communication Scope
Radio communications; Telephone communications
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