Caliber Collision
Collision Repair
CollisionEstimatorTrainee
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Collision Estimator Trainee at Caliber Collision. Skills: Customer service, Vehicle repair process. Greet customers in person. Greet customers on the phone”
Industry & Context.
Consistent physical activity, Prioritize competing tasks, Adapt to fast-paced environment
What They're Looking For.
Must Have
Valid driver's license, Eligible for company insurance, 21 years of age or older, Ability to lift over 50 lbs, Ability to kneel, bend, squat, Ability to reach below shoulder level, Ability to reach above shoulder level, Eligible to work in U.S.
Nice to Have
2+ years customer facing sales experience
What You'll Do.
Greet customers in person
Greet customers on the phone
Determine customer needs
Provide guidance and assistance
Assist Collision Estimators
Handle vehicle drop-offs
Arrange customer transportation
Perform customer deliveries
Communicate with customers
Communicate with clients
Communicate with teammates
Communicate with vendors
Ensure correct repairs
Ensure efficient repairs
Adhere to Caliber's SOPs
Adhere to insurance guidelines
Adhere to industry standards
How You'll Work.
Team & Collaboration
Communicate with teammates; Communicate with vendors
Full Job Description
**Service Center** Hampton - Thomas St **JOB SUMMARY** **Caliber Collision** has an immediate job opening for a **Collision Estimator Trainee****** to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards. **BENEFITS OF JOINING CALIBER** * **Benefits from day one:** Immediately eligible for medical, dental and vision * **Industry Comparable Pay** – Paid weekly and eligible for overtime * **Paid Vacation & Holidays** – Can begin accruing day 1 * **Career growth opportunities** – we promote from within! * **A career for life:** You’ll gain hands-on experience within a production shop. **REQUIREMENTS:** * 2+ years of customer facing experience; sales experience a plus * Must have a valid driver’s license and be eligible for coverage under our company insurance policy * Must be 21 years of age or older **ABILITIES/SKILLS/KNOWLEDGE** * Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. * Passion for learning the collision industry * Be able to understand instructions – written and verbal * Can prioritize competing tasks and adapt easily to a fast-paced environment * Must be able to provide personable, friendly “World Class” customer service to internal and external customers [Caliber is an Equal Opportunity Employer](https://careers.caliber.com/us/en/eeo-statement) **Caliber uses E-Verify to
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