CSN Collision
Automotive
CollisionCentreManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Collision Centre Manager at CSN Collision. Skills: Autobody repair, Team management, Workflow management, Quality control. Supervise and lead team. Provide guidance and training”
What You'll Achieve.
Ensure high quality standards; Achieve high customer satisfaction
Industry & Context.
Problem-solving abilities
What They're Looking For.
Must Have
Previous autobody repair experience, Managerial or supervisory role experience, Technical knowledge of autobody repair, Excellent leadership skills, Superior customer service skills, Proficiency in computerized estimating systems, Organizational and problem-solving abilities, Knowledge of industry regulations, Ability to multitask
What You'll Do.
Supervise and lead team
Provide guidance and training
Foster positive work environment
Coordinate and schedule repair jobs
Monitor repair job progress
Implement quality control procedures
Conduct inspections of repairs
Work with technicians
Interact with customers
Maintain customer communication
Handle customer complaints
Manage inventory levels
Establish supplier relationships
Monitor inventory levels
Enforce safety protocols
Stay informed about industry trends
Operate in compliance
Develop and manage budgets
Monitor financial performance
Analyze financial reports
How You'll Work.
Team & Collaboration
Teamwork; Cross-functional coordination
Communication Scope
Customer service
Full Job Description
Job Summary: CSN Collision is looking for a strong leader to manage one of our stores. The General Manager for a collision center is responsible for overseeing all aspects of the autobody repair process within the collision center. This role requires a combination of technical expertise in autobody repair, managerial skills, and customer service acumen. The manager ensures that repairs are completed efficiently, safely, and to the highest quality standards while maintaining excellent customer satisfaction levels. Key Responsibilities: 1\. Team Management: * Supervise and lead a team of autobody technicians, painters, estimators, and administrative staff. * Provide guidance, training, and support to staff members to ensure they perform their duties effectively. * Foster a positive and collaborative work environment that encourages teamwork and professional growth. 2\. Workflow Management: * Coordinate and schedule repair jobs to optimize workflow and ensure timely completion of repairs. * Allocate resources, including personnel, equipment, and materials, based on workload and priorities. * Monitor progress on repair jobs and address any delays or issues that may arise to keep projects on track. 3\. Quality Control: * Implement and enforce quality control procedures to ensure that all repairs meet industry standards and customer expectations. * Conduct regular inspections of completed repairs to verify quality and identify any deficiencies that need to be addressed. * Work closely with technicians to resolve technical challenges and provide guidance on best practices. 4\. Customer Service: * Interact with customers to understand their repair needs, provide accurate estimates, and address any concerns or questions they may have. * Maintain open lines of communication with customers throughout the repair process, keeping them informed of progress and any changes to the timeline or scope of work. * Handle customer complaints or issues in a professional and timely manner,
Applying for this Collision Centre Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about CSN Collision?
Real rants from real employees. Read before you apply.