GreatAmerica Financial Services
Financial Services
CollectionsSpecialist(Temp)
“Collections Specialist (Temp) at GreatAmerica Financial Services. Skills: Collections, Customer service, Research. Send outbound email communications. Conduct research to determine causes of delinquency”
What You'll Achieve.
Productivity expectations for daily account outreach and research activities
Industry & Context.
Ability to analyze information; Identify potential issues on accounts; Basic problem-solving skills
What They're Looking For.
Must Have
High school diploma or equivalent required, Proficiency with basic computer systems (email, data entry, internal tools), Ability to manage a high volume of emails and tasks efficiently, organizational and time management skills, Ability to analyze information and identify potential issues on accounts, Comfortable working in a team environment with defined processes, Basic math and problem-solving skills
Nice to Have
Prior experience in administrative support, collections, customer service, or research is helpful but not required
What You'll Do.
Send outbound email communications
Conduct research to determine causes of delinquency
Document account findings
Update internal systems
Assist with drafting and responding to customer correspondence
Resolve basic customer questions
Route complex issues appropriately
Maintain productivity expectations
How You'll Work.
Team & Collaboration
Partner with team members; Contribute to a team-oriented environment
Communication Scope
Outbound email communication; Customer correspondence
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