CollectionsSpecialist

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,700 employees in hybrid roles in Arizona. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. What you’ll do: * Contact clients regarding delinquent accounts for unsecured loans * Negotiate payment options to early stage collection accounts * Utilize your strong negotiations skills to bring delinquent accounts back to performing status * Provide exceptional member experience * Exercise discretion and independent judgment * Process requests and account change * Inbound/Outbound calls ## Qualifications * Minimum of 1 year Collections experience strongly preferred * Strong verbal and written communication skills * Ability to stay organized while working on multiple tasks * Excellent Attendance throughout training * Initial training conducted onsite in our Tempe office * Working onsite 1 day per month required Additional information Pay: $19.50 + Monthly Bonus Shift: Monday-Friday - shifts range between 6:00am-6:00pm ## A