Arrowhead Specialty
Finance
CollectionsAnalyst
Neural analysis suggests this role is
optimal for Entry candidates.
“Collections Analyst at Arrowhead Specialty. Skills: Accounts Receivable, Collections, Cash Application. Reconcile, maintain, and analyze Accounts Receivables. Manage outstanding account balance communication”
What You'll Achieve.
ensure accurate financial reporting; smooth cash flow; timely premium payments; accurate cash application; exceptional service to internal and external stakeholders; consistently meeting deadlines
Industry & Context.
analytical skills with accuracy and attention to detail; Ability to investigate and resolve financial discrepancies; Resolve premium or billing issues; Investigate discrepancies; Resolve cash application activities
What They're Looking For.
Must Have
One to three years of related experience, analytical skills with accuracy and attention to detail, written and verbal communication skills, Ability to multitask and prioritize a diverse portfolio of tasks while consistently meeting deadlines, Ability to investigate and resolve financial discrepancies, Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
Nice to Have
Experience with agency management systems, Insurance background
What You'll Do.
and analyze Accounts Receivables
Manage outstanding account balance communication
Partner with outside collection agencies
Communicate with insureds
and internal departments
Manage and update clear
accurate customer records
Ensure accurate cash application
Investigate discrepancies
Issue and reconcile premium payments
Utilize Excel and financial systems to analyze data
Support month-end close activities
Support departmental projects
Assist with internal and external audit requests
Ensure company policies
and regulatory guidelines are followed
Collaborate with Underwriting and Operations
Serve as backup support to team members
How You'll Work.
Team & Collaboration
Partner with outside collection agencies; Communicate with insureds, agents, and internal departments; Collaborate with Underwriting and Operations; Serve as backup support to team members
Communication Scope
written and verbal communication skills; Communicate with insureds; Communicate with agents; Communicate with internal departments
Process & Methodology
Support departmental projects including system updates, process improvements, and migrations
Full Job Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Arrowhead Specialty **is seeking **Collections Analyst** to join our growing team in **St. Petersburg, Florida!** The Collections Analyst is responsible for supporting the Team Leader/Senior in execution of all transactions related to Premium Accounting within GMI. The lead role will be responsible for managing and reconciling insurance premium transactions to ensure accurate financial reporting and smooth cash flow. The role manages the end-to-end accounts receivable and collections process, ensuring timely premium payments, accurate cash application, and exceptional service to internal and external stakeholders. This role serves as the link between policy administration, billing, and other finance teams. The role will be required to research inquiries and meet processing deadlines with accuracy and timeliness. **How You Will Contribute:** * Reconcile, maintain, and analyze Accounts Receivables (A/R), including suspense accounts and aging reports. * Manage outstanding account balance communication and follow up via phone, email, and letters. * Partner with outside collection agencies on unresolved balances. * Communicate with insureds, agents, and internal departments to resolve premium or billing issues. * Manage and update clear, accurate customer records. * Ensure accurate cash application of incoming payments to customer accounts and investigate discrepancies. * Resolve cash application activities such as payment exceptions, unapplied cash issues, and returned payments. * Issue and reconcile premium payments, broker commissions, state taxes, and credit refunds. * Handle reissues, voids, stop payments, and escheatments. * Utilize Excel and financial systems to analyze data and support reconciliation and reporting activities. * Support month-end close activities, including journal entries and account reconciliations and mai
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