KONE
CollectionSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Collection Specialist at KONE. Skills: Credit Control, Collection process, customer credit management, Accounts Receivable. Providing customer service regarding collection issues. processing customer refunds”
What You'll Achieve.
maintaining an acceptable level of risk; ensuring repayments are made on time; keeping losses to a minimum; economically collecting arrears; reducing delinquency for assigned accounts
Industry & Context.
analytical skills; resolving client discrepancies; customer reconciliations
90% of your activities will be in the field, A driver's license and UAE experience are a must
What They're Looking For.
Must Have
Minimum 3 years of high-volume corporate field Collections experience is a must, A driver's license and UAE experience are a must
Nice to Have
Accounts Receivable knowledge/experience is a plus
What You'll Do.
Providing customer service regarding collection issues
processing customer refunds
processing and reviewing account adjustments
resolving client discrepancies and short payments
monitoring and maintaining assigned accounts
small balance write-offs
customer reconciliations
processing credit memos
reducing delinquency for assigned accounts
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Enlist the efforts of sales and senior management when necessary to accelerate the collection process
communicate & follow up effectively with the sales department regarding customer accounts on time
Establish and maintain effective and cooperative working relationships with dealers and sales
implementing KONE’s credit policies
maintaining an acceptable level of risk
ensuring repayments are made on time
keeping losses to a minimum
economically collecting arrears
How You'll Work.
Team & Collaboration
resolving dispute resolution process with internal teams and customers; Enlist the efforts of sales and senior management; communicate & follow up effectively with the sales department; Establish and maintain effective and cooperative working relationships with dealers and sales; collaboration; working together
Communication Scope
Excellent English written and verbal communication abilities
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