S&P Global
Finance
CollectionSpecialist(APAC)
“Collection Specialist (APAC) at S&P Global. Skills: Collections, Customer service, Account reconciliations. Follow-up with clients for payments. Enforce payment policies”
What You'll Achieve.
Improving overall accounts receivable delinquency rates; reducing bad debt; improving cash flow
Industry & Context.
Excellent problem solving skill
Willing to work on a 10am-7pm shift
What They're Looking For.
Must Have
2-4 years of experience in B2B collections environment, Willing to work on a 10am-7pm shift
Nice to Have
Basic knowledge of MS Office Suite including Excel a plus, Knowledge of SAP, Salesforce or HighRadius in AR environment is a great add-on
What You'll Do.
Follow-up with clients for payments
Enforce payment policies
Resolve customer disputes
Complete activities in line with controls
Undertake Sales Ledger reconciliations
Respond to customer enquiries
Work with teams to resolve queries
Provide customer service
Note and report customer status
Maintain customer contact information
Perform related tasks
Assist in mutual support
How You'll Work.
Team & Collaboration
Working closely with order management; customer service; cash applications and sales management teams; Assist in mutual support and knowledge sharing
Communication Scope
Excellent verbal and written English communication
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