Paytm

Financial Services

CollectionManagerTLLendingCollections(EMRecovery)

₹12–18L ~AI est. Salem, Tamil Nadu, India FULL TIME
The Brief

“Collection Manager - TL - Lending Collections (EM Recovery) at Paytm. Skills: Collections, People Management, Performance Management. Lead collections target. Control collection flow”

What You'll Achieve.

Achieve Collection targets

Industry & Context.

Financial Services

What They're Looking For.

Must Have

4+ years of relevant experience in Collections role

Nice to Have

Graduation/ Post Graduation preferred

What You'll Do.

Lead collections target

Control collection flow

Manage team productivity

Manage team performance

Achieve Collection targets

Focus on non starters

Ensure documented feedback

Ensure feet on street availability

Manage productivity for collection officers

Monitor performance against set parameters

Conduct weekly review with Collection executives

Ensure background check of agencies

Identify training needs of Collection Executives

Evaluate performance of all CE

Support Collection officers in legal issues

Support Collection officers in police issues

Support Collection officers in Collection Activities

How You'll Work.

Team & Collaboration

Collection officers; Collection agencies; Collection Executives

Communication Scope

Excellent Communication Skills

Free ATS check

Applying for this Collection Manager - TL - Lending Collections (EM Recovery) role?

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