CollaborationTechnicalSpecialist-1

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** You’ll be joining CIBC’s Collaboration Services team. You’ll be responsible for providing administration, governance, operational support, and technical expertise for Microsoft Power Platform and SharePoint Online services, including Power Apps, Power Automate, Power Pages, Copilot Studio, and related platform capabilities. You’ll support enterprise-wide platform adoption by maintaining secure, scalable, and compliant environments, implementing governance controls, and enabling business innovation through low-code solutions and collaboration technologies. You’ll investigate and resolve technical issues, manage escalations, support service reliability, and collaborate with business and technology partners to deliver operational excellence. In addition, you’ll support integrations with Microsoft 365 collaboration services including Microsoft Teams, OneDrive for Business, Microsoft Forms, Microsoft Copilot, Microsoft Purview, and Information Protection capabilities such as Sensitivity Labels while ensuring alignment with enterprise security, compliance, privacy, and risk management requirements. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you’ll succeed** * **Production Support -** Provide administration and operational support for Power Platform and SharePoint Online services, including Power Apps, Power Automate,