Sur La Table

144 - Southlake - Sur La Table, 1151 E Southlake Boulevard, Ste 340, Southlake, TX 76092

CoffeeSpecialist

Southlake, Texas, United States PART TIME
The Brief

“Coffee Specialist at Sur La Table. Skills: Coffee expertise, Customer service, Sales, Product demonstrations. Deliver best-in-center service. Share product knowledge”

What You'll Achieve.

Achieve revenue goals; Meet culinary program goals; Drive customer engagement; Drive sales; Second-class sign-ups; Retail culinary product sales; Guest feedback through Google reviews

Industry & Context.

144 Southlake Sur La Table, 1151 E Southlake Boulevard, Ste 340, Southlake, TX 76092
Problems you'll solve

Problem-solving abilities

Eligibility Requirements

Ability to communicate verbally, Ability to work cooperatively with associates and customers, Ability to remain standing for up to 4 hours, Ability to move about the store, Ability to direct class participants, Ability to sell to customers, Ability to retrieve merchandise from stockroom or sales floor, Capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, Capability to identify specific tastes or scents using the tongue or nose, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to seize, hold, grasp, turn, grind, tamp, steam, pour, froth, and/or demonstrate coffee brewing techniques, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Available to work between 12 and 16 hours per week, Flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance, Flexibility to adjust class assignments based on demand, Teach 3-4 classes per week, Work in a coffee bar area, Exposure to hot equipment, Exposure to steam, Exposure to varying temperatures, Exposure to potential airborne and physical coffee-related allergens

What They're Looking For.

Must Have

Must be 18 years of age or older at time of employment, Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment, Ability to create engaging, hands-on experiences for customers, enthusiasm for coffee and a genuine eagerness to share knowledge with others, Excellent communication, problem-solving, and decision-making abilities, Passion for community engagement and delivering exceptional customer experiences

Nice to Have

Proficiency in Microsoft Office and retail management systems

What You'll Do.

Deliver best-in-center service

Share product knowledge

Provide brewing techniques

Offer personalized recommendations

Drive sales of espresso machines

Drive sales of grinders

Drive sales of coffee makers

Drive sales of accessories

Conduct product demonstrations

Lead educational classes

Represent Sur La Table's brand

Create memorable experiences

Inspire repeat visits

Educate customers on brewing techniques

Guide customers in selecting coffee beans

Recommend coffee equipment

Recommend maintenance practices

Promote coffee products

Assist store in achieving revenue goals

Meet culinary program goals

Deliver exceptional classes

Partner with store leaders

Collaborate on merchandising strategies

Ensure compliance with food safety

Maintain coffee-ready store environment

Maintain accurate inventory levels

Control supply expenses

Control culinary expenses

Ensure store cleanliness

Address maintenance needs

Adhere to Sur La Table policies

Adhere to standard operating procedures

How You'll Work.

Team & Collaboration

Partner with store leaders; Collaborate on merchandising strategies

Communication Scope

Excellent communication

Free ATS check

Applying for this Coffee Specialist role?

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