Sur La Table
144 - Southlake - Sur La Table, 1151 E Southlake Boulevard, Ste 340, Southlake, TX 76092
CoffeeSpecialist
“Coffee Specialist at Sur La Table. Skills: Coffee expertise, Customer service, Sales, Product demonstrations. Deliver best-in-center service. Share product knowledge”
What You'll Achieve.
Achieve revenue goals; Meet culinary program goals; Drive customer engagement; Drive sales; Second-class sign-ups; Retail culinary product sales; Guest feedback through Google reviews
Industry & Context.
Problem-solving abilities
Ability to communicate verbally, Ability to work cooperatively with associates and customers, Ability to remain standing for up to 4 hours, Ability to move about the store, Ability to direct class participants, Ability to sell to customers, Ability to retrieve merchandise from stockroom or sales floor, Capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, Capability to identify specific tastes or scents using the tongue or nose, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to seize, hold, grasp, turn, grind, tamp, steam, pour, froth, and/or demonstrate coffee brewing techniques, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Available to work between 12 and 16 hours per week, Flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance, Flexibility to adjust class assignments based on demand, Teach 3-4 classes per week, Work in a coffee bar area, Exposure to hot equipment, Exposure to steam, Exposure to varying temperatures, Exposure to potential airborne and physical coffee-related allergens
What They're Looking For.
Must Have
Must be 18 years of age or older at time of employment, Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment, Ability to create engaging, hands-on experiences for customers, enthusiasm for coffee and a genuine eagerness to share knowledge with others, Excellent communication, problem-solving, and decision-making abilities, Passion for community engagement and delivering exceptional customer experiences
Nice to Have
Proficiency in Microsoft Office and retail management systems
What You'll Do.
Deliver best-in-center service
Share product knowledge
Provide brewing techniques
Offer personalized recommendations
Drive sales of espresso machines
Drive sales of grinders
Drive sales of coffee makers
Drive sales of accessories
Conduct product demonstrations
Lead educational classes
Represent Sur La Table's brand
Create memorable experiences
Inspire repeat visits
Educate customers on brewing techniques
Guide customers in selecting coffee beans
Recommend coffee equipment
Recommend maintenance practices
Promote coffee products
Assist store in achieving revenue goals
Meet culinary program goals
Deliver exceptional classes
Partner with store leaders
Collaborate on merchandising strategies
Ensure compliance with food safety
Maintain coffee-ready store environment
Maintain accurate inventory levels
Control supply expenses
Control culinary expenses
Ensure store cleanliness
Address maintenance needs
Adhere to Sur La Table policies
Adhere to standard operating procedures
How You'll Work.
Team & Collaboration
Partner with store leaders; Collaborate on merchandising strategies
Communication Scope
Excellent communication
Applying for this Coffee Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Sur La Table?
Real rants from real employees. Read before you apply.