Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

CMMSManager,AvailabilityTeam

$129–193k Umatilla, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“CMMS Manager, Availability Team at Amazon Data Services, Inc.. Skills: CMMS management, Availability programs, People management. Manage team of 8-12 employees. Develop technical capabilities”

What You'll Achieve.

Maintain highest performance standards; Reduce cost; Increase efficiency; Meet evolving customer needs

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Analyze complex issues; Analyze ambiguous issues; Analyze escalated issues

What They're Looking For.

Must Have

2+ years people management, 5+ years engineering work, Experience maintaining SLAs, Experience operating mission-critical team

Nice to Have

3+ years management position, 5+ years data centers, Bachelor's degree, Knowledge of electrical and mechanical systems

What You'll Do.

Manage team of 8-12 employees

Develop technical capabilities

Develop leadership capabilities

Manage employee performance

Plan employee careers

Partner with global operations

Partner with business partners

Partner with internal stakeholders

Interact with engineers

Interact with technicians

Interact with project managers

Interact with Sr. leaders

Analyze business issues

Develop recommendations

Drive process improvement

Reduce asset collection time

Improve asset data accuracy

Enhance available asset attributes

Report program metrics

Report operating metrics

Inform groups of progress

Inform groups of obstacles

Define operational strategies

Execute operational strategies

Develop project plans

Align milestones across teams

Understand end customer requirements

Understand end customer pain points

Report status of efforts

Manage team day-to-day

Develop power maintenance programs

Develop cooling maintenance programs

Define scopes of work

Define spares standards

Develop tooling to gather PM data

Develop tooling to identify failures

Develop digital procedures

Act as global process owners

How You'll Work.

Team & Collaboration

Global operations teams; Inter-departmental business partners; Internal stakeholders; Engineers and technicians; Project managers and leaders; Multiple business teams; Program teams

Communication Scope

Program status communication; Issue communication; Risk communication; Metrics reporting

Process & Methodology

Program management, Timeline management

Full Job Description

The Global Data Center Availability Team at Amazon Web Services is looking for a Computerized Maintenance Management Systems (CMMS) Manager to lead medium to large scale availability programs within the team. The CMMS Manager will be called upon to assist in data center evaluations, optimization, and improvements of data center environments globally, which maintain the highest performance standards and utilize innovation to reduce cost and increase efficiency. The candidate must have operational data center experience and experience managing CMMS schedules to track power and cooling assets, schedule maintenance, and track spare parts. The manager will support multiple internal business organizations and will be responsible for communication of program statuses and metrics. The manager must be able to communicate any issues and/or risk in a clear and professional manner to ensure appropriate actions are met by internal Amazon stakeholders. Key job responsibilities As a CMMS Manager, you will: Manage a team of 8-12 employees, developing their technical and leadership capabilities through coaching, performance management, and career development planning Serve as a key business partner working directly with global operations teams, inter-departmental business partners and internal stakeholders Interact with engineers, technicians, project managers, and Sr. leaders to develop your programs Analyze complex, ambiguous, and potentially escalated business issues to develop recommendations for the operations leadership team Drive process change and improvement across multiple business and program teams, including strategic initiatives to reduce asset collection time, improve asset data accuracy, and enhance available asset attributes to meet evolving customer needs** Report ad hoc, weekly, and monthly program and operating metrics Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles Demonstrate excellent interpersonal

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