Johnson Controls

CMCAlarmOperator

$0–0k Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“CMC Alarm Operator at Johnson Controls. Skills: remote administration, monitoring, physical access security. Monitor alarms (Access & CCTV). Provide support to other CMC teams”

What You'll Achieve.

meet SLA

Industry & Context.

Eligibility Requirements

Office environment exposure, Working hours can be 8, 10, or 12-hour shifts, Monday to Sunday, Holidays included, Tasks for this position dictate a minimum of 85% of the time be in a sitting position, working on a keyboard, viewing a computer monitor, employee may work beyond scheduled hours if relief is late, employee may be required to fulfill the position at the client’s site

What They're Looking For.

Must Have

High School Diploma, Criminal Background Certificate, Familiarity with PC and Lans and software applications (Microsoft Office), Superior organizational and interpersonal skills, Excellent written, listening, and verbal skills, Excellent knowledge of dispatch processes and protocols

Nice to Have

Knowledge of Genetec Security Desk/Mission Control systems, Comprehensive knowledge of CMC Monitoring Software operations, Good knowledge of basic network configuration

What You'll Do.

Monitor alarms (Access & CCTV)

Provide support to other CMC teams

Perform periodic audits of site cameras

How You'll Work.

Team & Collaboration

Provide support to other CMC teams

Communication Scope

written; listening; verbal

Full Job Description

**Your next incredible opportunity is just a few clicks away!** **Here 's what we have to offer** * Competitive pay. Commission/bonus plan (Optional). * Paid vacation, holidays, and sick time. * Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one. * Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. * Encouraging and collaborative team environment. * Dedication to safety through our Zero Harm policy. * JCI Employee discount programs (The Loop by Perk Spot). **What you will do** This role is to provide remote administration and monitoring of physical access security for 1 major client. It is an innovative position that allows the client to have multiple locations remotely monitored by a group of individuals with specialized skills. The procedures for the various locations are customized to meet the individual client’s needs. This versatile role provides support to the CMC Operations in various capacities. **How you will do it** * Monitor alarms (Access & CCTV) to meet SLA. * Provide support to other CMC teams. * Monitor CCTV system by performing periodic audits of site cameras. * Office environment exposure. * Working hours can be 8, 10, or 12-hour shifts, Monday to Sunday, Holidays included. * Tasks for this position dictate a minimum of 85% of the time be in a sitting position, working on a keyboard, or viewing a computer monitor. * The employee may work beyond scheduled hours if relief is late. * For the Business Continuity Process, the employee may be required to fulfill the position at the client’s site. **What we look for** **Required** * Minimum of a High School Diploma. * Criminal Background Certificate. * Familiarity with PC and Lans and software applications (Microsoft Office). * Superior organizational and interpersonal skills. * Excellent written, listening, and verbal skills are essential. * Excellent knowledge of dispatch

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