Minor International
Hospitality
ClusterTelephoneOperator
“Cluster Telephone Operator at Minor International. Anticipate guest needs. Handle guest inquiries”
Industry & Context.
What They're Looking For.
Must Have
A focus on customer service, Be able to work shifts, weekends and public holidays, Computer skills in Ms
Nice to Have
Prior experience in hotel front office operations is preferred, Excellent communication fluency in English & Arabic will be an asset, experience with current Property Management Systems (PMS) is preferred
What You'll Do.
Anticipate guest needs
Handle guest inquiries
Take personal responsibility for service
Ensure guest satisfaction
Suggest alternatives that meet guest needs
Attend daily shift briefings
How You'll Work.
Team & Collaboration
Develop a close and harmonious working relationship with all hotel departments
Communication Scope
English; Arabic
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ANONYMOUS · UNFILTERED
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