ASSPL
Logistics
ClusterOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Cluster Operations Manager at ASSPL. Skills: Operations management, Process improvement, Stakeholder management. Set up delivery infrastructure. Identify delivery station locations”
What You'll Achieve.
Meet operational requirements; Meet quality standards; Meet productivity standards; Ensure delivery team bandwidth; Manage peak time delivery; Attain delivery performance standards
Industry & Context.
Analytical Skills; Identify bottlenecks
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques
What You'll Do.
Set up delivery infrastructure
Identify delivery station locations
Ensure rapid infrastructure growth
Define transportation processes
Build network capacity
Appoint Service Partners
Maintain Service Partner relationships
Build Service Partner capability
Build motivated workforce
Meet operational requirements
Meet quality standards
Meet productivity standards
Ensure delivery team bandwidth
Manage peak time delivery
Coordinate with Finance
Coordinate with Projects team
Conduct performance appraisals
Mentor Delivery Center Managers
Mentor Channel Relationship Managers
Improve delivery process
Attain delivery performance standards
Initiate quality improvements
Eliminate unnecessary work
Identify performance bottlenecks
Implement process control
Implement process improvement
How You'll Work.
Team & Collaboration
Cross-functional coordination; Vendor management; Stakeholder management
Communication Scope
Explain objectives; Gain input
Full Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Amazon is seeking Cluster Operations Manager for its Transportation team. We're seeking a Cluster Operations manager. In this role you will be responsible for Setting up the delivery infrastructure in the city which includes identifying the locations for delivery stations and ensure rapid growth in the delivery infrastructure through out the city. Essential Functions Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Delivery center network. Building capacity in the network by appointing Service Partners and planning Hub (IHS) points. He/ she maintains relationships with the Service Partners and builds their capability. Responsible for Hiring, training and building up a highly motivated workforce for the delivery teams, with support from HR and training team , to meet the operational requirements for the city , continuously meeting the high bar on quality and productivity. Ensure enough bandwidth in citywide delivery team for peak time delivery management. Coordinate with Finance, CS, FC and Projects team to matters related to city operations. Conduct the performance appraisals of the Delivery Center Managers and Channel Relationship Managers and mentor them for handling efficient operations. Continuously improve the delivery process and attain a sustained level of delivery performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve the performance. Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabil
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