ASSPL

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

ClusterManager

₹8–13L ~AI est. Mumbai, Maharashtra, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Cluster Manager at ASSPL. Skills: Operations management, Process improvement, Stakeholder management, Talent pipeline. Ensure safe work environment. Lead team of TL's”

What You'll Achieve.

Serve customers best experience; Manage building cost efficiencies; Drive Brilliant Basics Initiatives

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Root cause analysis

Eligibility Requirements

Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays, Push and pull 100 pounds

What They're Looking For.

Must Have

1+ years employee management, 1+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Push and pull wheeled dollies

Nice to Have

1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques

What You'll Do.

Ensure safe work environment

Manage dark store performance

Appraise staffing needs

Resolve staffing needs

Address staffing needs

Review work forecasts

Determine productivity requirements

Ensure building health

Ensure inventory metrics

Ensure quality metrics

Identify process improvement initiatives

Lead process improvement initiatives

Understand order processing systems

Apprise teams of new processes

Carryout resource planning

Remove capacity constraints

Reduce capacity constraints

Ensure best practices people management

Accountable for compliance

Accountable for connections

Accountable for scorecards

Manage people development

Manage team development

Create talent pipeline

Interface cross functionally

How You'll Work.

Team & Collaboration

Cross functional adoption; Cross functional interfacing; Cross mile interfacing

Process & Methodology

Project management

Full Job Description

The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Key job responsibilities - Ensure a safe work environment - Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance; resolve problems; and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives Basic Qualifications: - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during

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