ASSPL
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
ClusterManager,AmazonNOW
“Cluster Manager, Amazon NOW at ASSPL. Skills: Workforce management, Performance metrics. Monitor service levels in real time. Monitor site performance in real time”
Industry & Context.
Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
1+ years employee management, 1+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Flexible schedule/shift/work area, Push/pull wheeled dollies up to 100 pounds
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience
What You'll Do.
Monitor service levels in real time
Monitor site performance in real time
Manage incoming volume
Manage agent performance
Publish assignment adherence reports
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