Weekday AI

Retail Branch Banking

ClusterHeadRetailBranchBanking

₹20–45L Gurugram, Haryana, India; NOIDA, Uttar Pradesh, India FULL TIME
The Brief

“Cluster Head- Retail Branch Banking at Weekday AI. Skills: Branch Banking Operations, Sales Management, Team Leadership, Business Growth, Customer Experience. Lead and manage multiple retail branches, ensuring achievement of business targets across deposits, loans, and third-party products. Drive branch banking growth by implementing effective sales strategies and monitoring performance metrics”

What You'll Achieve.

achievement of business targets across deposits, loans, and third-party products; Drive branch banking growth; ensuring efficiency, compliance, and adherence to internal policies and regulatory guidelines; Monitor key performance indicators (KPIs) including revenue, customer acquisition, cross-sell, and service quality; enhance overall customer experience; drive market penetration; ensure seamless service delivery; Maintain strict compliance with regulatory requirements and internal audit standards; improve productivity and profitability; Drive initiatives for cost optimization and operational efficiency

Industry & Context.

Retail Branch Banking
Problems you'll solve

analytical skills to interpret performance data and drive business decisions

What They're Looking For.

Must Have

10+ years of experience in branch banking, with exposure to retail banking operations, Proven track record of managing multiple branches or a cluster in a banking environment, expertise in sales, business development, and customer relationship management, In-depth understanding of branch operations, compliance, and risk management, Leadership skills with the ability to manage, motivate, and develop large teams, analytical skills to interpret performance data and drive business decisions, Excellent communication and stakeholder management abilities, Customer-centric approach with a focus on service excellence, Ability to work in a target-driven and dynamic environment

What You'll Do.

Lead and manage multiple retail branches

ensuring achievement of business targets across deposits

and third-party products

Drive branch banking growth by implementing effective sales strategies and monitoring performance metrics

Oversee daily operations across branches

and adherence to internal policies and regulatory guidelines

Build and mentor a high-performing team of branch managers and frontline staff

Monitor key performance indicators (KPIs) including revenue

Ensure customer relationship management and enhance overall customer experience

Identify business opportunities within the cluster and drive market penetration

Collaborate with product

and operations teams to ensure seamless service delivery

Maintain strict compliance with regulatory requirements and internal audit standards

Analyze branch performance data and implement corrective actions to improve productivity and profitability

Drive initiatives for cost optimization and operational efficiency across the cluster

How You'll Work.

Team & Collaboration

Collaborate with product, credit, and operations teams to ensure seamless service delivery

Communication Scope

Excellent communication and stakeholder management abilities

Free ATS check

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