AWS European Sovereign Cloud Development Center GmbH - M94
Cloud Computing
CloudSupportAssociate(German&Englishspeaking)
“Cloud Support Associate (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, Customer Relations, Technical Troubleshooting. Solve customer cases. Provide tailored solutions”
Industry & Context.
Troubleshooting; Root cause analysis
On-call responsibility, Work on rotational basis
What They're Looking For.
Must Have
Bachelor's or Master's degree, Equivalent experience, National of an EU member state, Excellent Oral/Written communication skill in English and German
Nice to Have
Experience in system administration, Troubleshooting any operating system, Networking experience, Experience in DevOps, Experience in serverless, Experience in software development and design, Experience in CI/CD, Experience in AI/ML, Experience in Storage, Experience in Networking, Experience in Databases
What You'll Do.
Provide tailored solutions
Drive customer interactions
Dive deep into root cause
Partner with development teams
Participate in hiring
Ensure customer experience
How You'll Work.
Team & Collaboration
Development teams; Global AWS standards
Communication Scope
Oral communication; Written communication
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