CloudSupportAssociateApprentice

The Cloud Support Apprenticeship Program is for Australian Permanent residents who are passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career. Are you interested in multiple technologies and working with companies to support Amazon Web Services (AWS) cloud solutions? AWS Cloud Support Associates bridge the gaps between systems, software, and operations, and are not constrained by how "things are usually done." Ready to challenge the status quo? Over a million customers rely on AWS for building and running their applications and businesses. Support Engineers work on large scale system design and help in operational decision-making. Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features. Cloud Support Associate Apprenticeship Program: The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training. • The instructor-led training (ILT) is projected to start in Sep 2026 and consists of 2 days a week of training in a virtual classroom environment delivered by our Vocational Provider. This will result in a recognized Diploma. • Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney. If accepted, apprentices will be provided both formalized IT training by our Vocational Provider (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 18-month program leading to a V