Zafin
banking
CloudSiteReliabilityEngineer(CSREI)
Neural analysis suggests this role is
optimal for Senior candidates.
“Cloud Site Reliability Engineer (CSRE I) at Zafin. Skills: cloud technologies, strategic planning, incident management, reliability, scalability, performance, Azure, AKS, OpenShift, automation, monitoring, predictive analytics. Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability”
What You'll Achieve.
ensure the reliability, scalability, and performance of our cloud infrastructure and applications; drive innovative solutions and operational excellence; improve resiliency and system reliability; reduce error recurrence; achieve organizational objectives
Industry & Context.
Exceptional analytical and problem-solving abilities; resolution of complex technical issues; Root Cause Analysis (RCA)
What They're Looking For.
Must Have
8+ years of experience in cloud support, operations, or a related role, Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms, Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift, Proven leadership in managing automated deployment pipelines, including Azure DevOps, Mastery in enterprise monitoring platforms (e. g. , Azure Insights, Grafana) and predictive analytics tools, Advanced scripting skills with PowerShell, Python, or similar languages, Extensive experience in incident management and defining SLAs for global production environments, In-depth knowledge of database management, particularly Postgres
Nice to Have
Master’s degree, Advanced certifications in cloud platforms (e. g. , Azure Solutions Architect Expert), Experience with ITSM tools and processes (e. g. , ServiceNow), Comprehensive understanding of security and compliance in cloud environments
What You'll Do.
Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment
Design and implement strategic operational enhancements to improve resiliency and system reliability
Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence
Optimize cloud infrastructure for high performance
and cost-effectiveness
Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution
Develop and execute automation strategies to streamline operational workflows and incident responses
Create and maintain comprehensive documentation of cloud architectures
and incident management strategies
How You'll Work.
Team & Collaboration
Represent the organization in external client escalation calls; collaborating with cross-functional teams
Communication Scope
Advanced communication and collaboration capabilities
Process & Methodology
strategic planning, drive strategic initiatives
Full Job Description
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Cloud Site Reliability Engineer I (CSRE I) Zafin is seeking a Cloud Site Reliability Engineer I (CSRE I) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. Key Responsibilities Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift. Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution. Develop and execute automation strategies to streamline operational workflows and incident responses. Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies. Mentor and coach junior engineers, fostering a culture of continuous learn
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