HDR
Technology
CloudServicesAdministrator1
Neural analysis suggests this role is
optimal for Entry candidates.
“Cloud Services Administrator 1 at HDR. Skills: Cloud administration, Cloud platforms, SaaS administration. Perform routine administration tasks. Support provisioning”
Industry & Context.
Basic troubleshooting
On-call rotation, Scheduled on-call flexibility, Remain reasonably reachable
What They're Looking For.
Must Have
Associate’s degree in IT, 1 year of experience, Basic understanding of cloud concepts, Familiarity with IT service management processes, Foundational understanding of security principles
Nice to Have
Exposure to one or more public cloud providers, Entry-level cloud certification, Exposure to scripting or automation tools, Familiarity with enterprise identity platforms, Exposure to SaaS administration or support
What You'll Do.
Perform routine administration tasks
Support configuration
Support deprovisioning
Assist with identity administration
Assist with access administration
Assist with role-based access administration
Execute operational procedures
Support connectivity validation
Monitor cloud resources
Assist with enforcement of governance standards
Document support procedures
Document recurring issues
Document standard configurations
Escalate advanced issues
How You'll Work.
Team & Collaboration
Senior team members; Real-time collaboration
Process & Methodology
Change management
Full Job Description
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Perform routine administration tasks across supported cloud platforms including Azure, AWS, GCP, and OCI. Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards. Assist with identity, access, and role-based access administration for cloud and cloud-connected SaaS services. Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting. Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services. Monitor cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies. Assist with enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application. Document support procedures, recurring issues, standard configurations, and runbooks. Escalate advanced issues related to security, automation, architecture, or platform performance to senior team members. Participate in on-call rotation or operational support processes, as assigned. Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity. Preferred Qualifications Exposure to one or more public cloud provide
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