CloudOperationsEngineer

_**About Contour**_ [Contour Software](http://contour-software.com/) has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! **Role/Position** CORA Legal Group is seeking an experienced Cloud Operations Engineer to support its production cloud applications and to optimize our cloud infrastructure, ensuring its reliability, scalability, and performance. In this role, you will be responsible for the design, implementation, and management of our customerfacing cloud environments, playing a key role in maintaining a high-availability environment for our applications and services. You will collaborate with cross-functional teams to automate and streamline our operations, troubleshoot issues, and contribute to the overall architecture and strategy of our cloud infrastructure. You will need to be self-motivated, organized, and have exceptional interpersonal skills to be successful in this position. **Duties and Responsibilities** -Monitor client-facing environments and promptly esc