OCBC Malaysia
Banking
CloudMiddlewareSupportEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Cloud Middleware Support Engineer at OCBC Malaysia. Skills: Cloud Middleware, OpenShift, Kafka, Redis. Support and operate OCBC’s Application and cloud native. Support and scale the bank’s applications”
Industry & Context.
Problem solving; Troubleshooting; Root cause analysis
Rotational permanent Night Shift or Day shift, Permanent nights & day shift covering weekends, and holidays
What They're Looking For.
Must Have
Diploma in Computer Science/Information Technology or equivalent, Minimum 3 years hands-on-experience on supporting both on-premise and/or cloud infrastructure, Knowledge of client-server, 3-tier architecture web applications & distributed systems, Troubleshoot and resolve technical problems in operating systems (Linux), networking connectivity, storage disks, etc, System administration experience with troubleshooting OS, application logs and knowledge of administrative required to address system level issues, A good team player and able to work effectively with stakeholders to resolve an issue to closure, Exposure to Terraform, GitOps & CI/CD
Nice to Have
Bachelor’s degree in computer science/information technology or equivalent, Certified in OpenShift/K8s, Kafka & Redis, 5 years’ experience in managing container platforms, application services, cloud technologies e. g. VMWare, Terraform, Apache Kafka, Redis, and OpenShift/Kubernetes, Demonstrate knowledge in technology infrastructure domain such as virtual server technologies, networking, internet protocols, scripting & observability(ELK), In depth of understanding of container platforms, application services e. g. Apache Kafka, Redis, and OpenShift/Kubernetes, Hands-on experience with Observability stack/tool like ELK, Grafana, Willingness to cross learn and adapt other technologies, Analytical and problem-solving skills, Ability to stay cool under pressure
What You'll Do.
Support and operate OCBC’s Application and cloud native
Support and scale the bank’s applications
Assist stakeholders take advantage of OCBC features and
Solve stakeholder cases
Arm stakeholders with required tools and techniques
Perform day to day operations in technologies like
Provide technical support on full stack of OCBC
Manage application messaging
Manage incident management
Manage recovery of services
Apply problem solving and troubleshooting techniques
Recover from reported problems
Perform capacity planning
Perform resource optimization
Implement security best practices
Ensure compliance with security policies
Provide technical guidance to development teams
Provide technical guidance to operations teams
Support development teams
Support operations teams
Monitor OpenShift/Kafka/Redis issues
Monitor application issues
Troubleshoot OpenShift/Kafka/Redis issues
Troubleshoot application issues
Implement monitoring for OpenShift/Kafka/Redis clusters
Implement alerting for OpenShift/Kafka/Redis clusters
Maintain monitoring for OpenShift/Kafka/Redis clusters
Maintain alerting for OpenShift/Kafka/Redis clusters
Support Cloud Middleware services OpenShift/Kafka/Redis in a 24/7
How You'll Work.
Team & Collaboration
Work effectively with stakeholders
Full Job Description
# **WHO WE ARE:** As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. # This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. [Note that the role involves rotational permanent Night Shift or Day shift] **Job Summary** Be an integral part of OCBC Group’s Cloud Middleware Application service team to support & operate OCBC’s Application and cloud native services. We leverage modern technology and stacks to support and scale the bank’s applications and provide lasting value to our customers. You will be at the forefront of this transformational platform, assisting our business and technology stakeholders take advantage of OCBC growing set of features and services to run their application workloads. As a Cloud Middleware Support Engineer, you will be the go-to liaison responsible for solving our stakeholder’s cases and arming them with required tools and techniques to help them get the most out of OCBC services. Would you like to learn and use the latest cloud computing technologies? Do you have an inte
Applying for this Cloud Middleware Support Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about OCBC Malaysia?
Real rants from real employees. Read before you apply.