TD SYNNEX
CloudMarketplaceandProcessAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Cloud Marketplace and Process Analyst at TD SYNNEX. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Support central Cloud Operations processes. Review and analyze AWS usage data”
What You'll Achieve.
Ensure cloud services work correctly; Ensure cloud services follow rules; Ensure cloud services scale effectively; Ensure cloud billing data is accurate; Ensure cloud billing data is transparent; Ensure cloud billing data is clearly explained
Industry & Context.
Analyze technical issues; Analyze billing issues; Question issues; Resolve issues; Analytical thinking; Problem-solving skills
Occasional travel within Europe is possible
What They're Looking For.
Must Have
Interest in AWS concepts and services, Understanding of cloud billing and invoices, Understanding of cost models, Understanding of discounts and credits, Ability to analyze technical and billing issues, Ability to connect information, Ability to ask the right questions, Basic to good knowledge of AWS IAM, Interest in cloud financial management (FinOps), Interest in cost optimization, Experience or exposure to cloud platforms, Experience or exposure to SaaS, Experience or exposure to software services, Analytical thinking skills, Problem-solving skills, Ability to think independently, Ability to take ownership, Ability to act with confidence, Comfortable working in an international and changing environment, Willingness to learn, Willingness to grow, Willingness to take on responsibility, Good written and spoken English
Nice to Have
Additional European languages
What You'll Do.
Support central Cloud Operations processes
Review and analyze AWS usage data
Analyze AWS billing data
Investigate billing questions
Resolve billing issues
Support AWS payer account onboarding
Support AWS Billing Transfer process
Ensure AWS billing data accuracy
Contribute to cloud cost control
Contribute to cloud optimization
Contribute to operational improvements
Act as business contact for systems
Help define billing requirements
Help define pricing processes
Help define revenue processes
Help define reporting needs
Help define visibility needs
Support improving cloud processes
Support simplifying cloud processes
Help ensure cloud operations follow legal requirements
Help ensure cloud operations follow financial controls
Help ensure cloud operations follow internal policies
Review existing processes
Support audit preparation
Support internal review preparation
Maintain clear documentation
Maintain structured documentation
Support operational projects
Support system projects
Break down complex topics
How You'll Work.
Team & Collaboration
Work closely with Platform teams; Work closely with IT teams; Work closely with Finance teams; Work closely with Legal teams; Work closely with country teams; Work closely with AWS partners; Work closely with vendors; Work closely with internal stakeholders; Work closely with Country organizations
Communication Scope
Communicate with confidence; Explain technical topics; Explain billing topics; Explain in simple language; Explain in understandable language; Good written English; Good spoken English
Process & Methodology
Support and manage projects, Break down complex topics, Track progress, Raise risks early, Communicate clearly
Full Job Description
**Cloud Marketplace and Process Analyst** The Cloud Operations team supports TD SYNNEX’s Cloud business across Europe. The team builds and runs central cloud processes that are secure, cost‑efficient, scalable, and compliant. This role is ideal for candidates looking to build a future in cloud services, has an understanding of cloud billing concepts, and the ability to analyze, question, and resolve technical or financial issues. We are looking for someone who can think clearly, act with confidence, and is eager to grow their cloud career in a leading global technology distributor like TD SYNNEX. The Analyst works closely with Platform, IT, Finance, Legal, country teams, AWS partners, and vendors. The main goal is to ensure cloud services work correctly, follow rules, and scale effectively across 21+ European countries. **Main Responsibilities** Support central Cloud Operations processes across internal and external platforms. Review and analyze AWS usage and billing data, including: * Costs * Discounts * Credits * Savings programs Understand, investigate, and help resolve TD Synnex internal platform and AWS billing‑related questions or issues. Support AWS payer account onboarding, including IAM setup (users, roles, access), following AWS security and compliance standards. Support and manage the AWS Billing Transfer process between entities. Ensure AWS billing data is accurate, transparent, and clearly explained to internal stakeholders. Build an understanding of: * AWS Billing Transfer models * AWS European Sovereign Cloud structure and requirements Contribute to cloud cost control, optimization, and operational improvements. **Systems & Process Enablement** Act as a business contact for cloud operational systems. Work with Platform and IT teams to help define and improve: * Billing requirements * Pricing and revenue processes * Reporting and visibility needs Support improving and simplifying cloud processes so they are easy to follow and scale across regions. **Go
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