Cloud&ITInfrastructureEngineer

## Description 32Co is scaling fast - and we need the infrastructure to match. As our first dedicated IT/Infra Engineer, you'll own the cloud infrastructure that powers our remote workforce, manage IT for our London office, and build the operational foundation that keeps 32Co running reliably as we scale. This isn't a ticket-closing role. We want someone who can firefight when needed but spends most of their time building the systems, processes, and automation that mean fires don't start in the first place. You'll sit within the engineering team, reporting to Nik (our tech lead), and work closely with Surendra (DevOps) and the wider tech and operations team. We are an AI-first company. We have a growing AI team building tooling across the business, and we expect this role to plug directly into that - identifying where repetitive IT and helpdesk work can be automated away and building or commissioning the tools to do it. There is real scope to reshape what an IT function looks like with AI at its core. What you'll do Cloud VM infrastructure Deploy, manage, and optimise cloud VMs (Azure Virtual Desktop and/or AWS WorkSpaces) for 60+ remote contractors across India, Egypt, and the Philippines Own on/offboarding workflows, access provisioning, monitoring, and incident response Architect the VM estate as we scale, including platform decisions (AWS vs Azure) and cost optimisation Treatment planning server administration Own the core treatment planning application used by our designer team - end to end: server performance, database management, disk space, version updates, and multi-server architecture as we grow Build runbooks and escalation paths so day-to-day application issues are handled without senior engineers being the only escalation path Work directly with the software vendor on scaling and architectural decisions Endpoint management Enrol and manage all company laptops via Microsoft Intune MDM, enforcing encryption, antivirus, and patch compliance Coordinate with