Siepe
technology
CloudInfrastructureSupportEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Cloud Infrastructure Support Engineer at Siepe. Skills: AWS, Windows Server, Active Directory, Infrastructure as Code. Support and administer AWS tenant environments. Manage EC2 instances and AWS infrastructure”
What You'll Achieve.
maintaining the stability, scalability, security, and operational efficiency of Siepe’s cloud infrastructure environments
Industry & Context.
turn complexity into clarity; meaningful problems to solve; Troubleshoot complex application, networking, authentication, and infrastructure-related issues
Some after-hours or weekend maintenance work may be required
What They're Looking For.
Must Have
Extensive experience supporting enterprise Windows infrastructure environments hosted in AWS, Experience administering large-scale EC2-based environments and multi-tenant cloud infrastructures, Advanced knowledge of Microsoft Active Directory, including domain trusts, GPOs, DNS, DHCP, DFS/DFSR, and identity management, Networking expertise including Layer 3 routing, firewall administration, VPN technologies, and SD-WAN connectivity, Experience supporting Microsoft SQL Server, Windows application servers, and web server environments, understanding of vulnerability management, patching, backup systems, monitoring platforms, and operational security best practices, Experience with SAML2, Single Sign-On (SSO), Identity Providers (IdP), and secure remote access solutions, Experience with automation and scripting tools including PowerShell and Terraform, Excellent troubleshooting, communication, organizational, and documentation skills, Ability to manage multiple environments and competing priorities in a fast-paced operational environment, Experience working within Managed Service Provider (MSP) environments, Candidates must be highly organized, detail-oriented, and capable of independently managing operational responsibilities
Nice to Have
Experience supporting alternative investment management or financial services organizations, Familiarity with Meraki networking technologies and SD-WAN deployments, Experience with AWS cost optimization and cloud governance initiatives, Familiarity with SOC 2 Type II operational and security controls, Experience with monitoring platforms, endpoint management tools, and operational automation, Exposure to DevOps methodologies and CI/CD environments
What You'll Do.
Support and administer AWS tenant environments
Manage EC2 instances and AWS infrastructure
Perform infrastructure adds
Deploy new client environments
Ensure systems are monitored
Run infrastructure health checks
Identify opportunities to reduce cloud operating costs
Manage Microsoft Active Directory environments
Maintain Group Policy Objects
Configure secure external access solutions
Ensure vulnerabilities are identified
Maintain security best practices
Assist with SOC 2 Type II audits
Escalate systemic risks or improvement opportunities
Provide advanced infrastructure support
Troubleshoot complex issues
Collaborate directly with clients
Support hybrid networking
Utilize scripting and IaC tools
Leverage AI tools and automation technologies
Maintain and update system documentation
Track all work activities
Provide weekly status reports
How You'll Work.
Team & Collaboration
Provide advanced infrastructure support to developers, DBAs, QA teams, and technical leads; Collaborate directly with clients to support connectivity, integrations, onboarding, and environment troubleshooting
Communication Scope
Excellent communication skills; customer-facing communication skills
Process & Methodology
Manage multiple environments and competing priorities
Full Job Description
## Description Siepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the visibility, speed, and confidence they need to make better decisions – faster. Our platform delivers a unified source of truth that empowers our clients with real-time, actionable insights. We don’t just serve the industry – we help modernize it! Siepe is profitable, privately held, and growing fast. We offer more than just competitive pay and great benefits—we offer the chance to do impactful work alongside sharp, driven teammates in a culture that rewards curiosity, initiative, and follow-through. Whether you come from finance, tech, or are charting a new path, you’ll find meaningful problems to solve, real ownership, and the momentum to grow your career with purpose. ## What You'll Be Doing Support and administer over 20 AWS tenant environments hosting Siepe SaaS platforms and client infrastructure. Manage approximately 400 EC2 instances and supporting AWS infrastructure, primarily Windows-based systems. Perform all infrastructure adds, moves, changes, upgrades, and decommissioning activities across client and internal environments. Deploy new client environments as new customers are onboarded. Ensure systems are properly monitored, patched, backed up, secured, and maintained to meet operational and compliance requirements. Run weekly infrastructure health checks and proactively identify operational risks or performance concerns. Identify opportunities to reduce cloud operating costs by removing unused resources, rightsizing systems, and improving resource utilization. Manage Microsoft Active Directory environments across multiple AWS tenants and trusted domains. Maintain Group Policy Objects (GPOs), DNS, DHCP, DFS/DFSR, domain trusts, and role-based access controls. Manage all user access, permissions, authenti
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