CloudInfrastructureEngineer

N-iX is looking for Cloud Infrastructure Engineer to join the team Client Overview Our client is a global provider of technology-enabled claims management and repair-network services for leading insurers and automotive partners. They operate a large, distributed technology function supporting business and clients across multiple regions worldwide. Project Description The client's Global Server Support team maintains and operates the Microsoft 365 and Azure cloud platforms that underpin the organisation's infrastructure across multiple regions. Following the departure of a senior team member, we're looking for a Cloud Infrastructure Engineer to plug a capacity gap and keep critical workplace and platform services running smoothly through to year-end. The team grew out of on-premises Microsoft computing and has evolved into a combined Azure platform engineering and modern workplace capability, so the role blends both areas rather than being a pure platform-engineering or pure modern-workplace position. Role Description We're looking for a competent, self-sufficient Cloud Infrastructure Engineer to support the Global Server Support team across both the Modern Workplace (M365) and Azure cloud infrastructure estates. The role is hands-on and delivery-focused — picking up work with minimal supervision and taking routine load off the existing team. Responsibilities: Provide day-to-day operational support across Microsoft 365 and Azure, acting as an escalation point for incidents raised through the Global Service Desk in an ITIL-aligned environment. Work across the full M365 / Modern Workplace stack — Exchange Online, Entra ID and Conditional Access, security and compliance tooling — keeping the environment stable and secure. Support the Azure cloud infrastructure that underpins the development and DevOps work streams (the team does not own network infrastructure and does not perform DevOps itself). Take routine and assigned workplace and platform tasks off the existing tea