CloudInfrastructureEngineer

**Job Description:** Merkle powers the experience economy. For more than 35 years, we’ve put people at the heart of digital business transformation. As the world’s only integrated experience consultancy with a strong heritage in data, technology, and business performance, we deliver end‑to‑end customer experiences that drive growth, engagement, and loyalty. With more than 16,000 employees across 30+ countries, Merkle supports global brands at scale. In Bulgaria, we work on complex international commerce platforms, acting as a central delivery hub for technology, engineering excellence, and operational support. Our Commerce practice has a proven track record of delivering and evolving large‑scale, multi‑market e‑commerce ecosystems for leading global brands and retailers. We are now expanding this capability further and are looking for a **Cloud Infrastructure Engineer** to join our team in Sofia. **Role Overview** The Cloud Infrastructure Engineer is the senior technical owner of Merkle’s cloud platform architecture. The role focuses on designing, building, and evolving the cloud foundations, guardrails, and platform capabilities that underpin client operations — ensuring environments are reliable, secure, and well-governed. The role is a hands-on specialist position. It sets the direction for how cloud infrastructure is designed, built, and hardened across client accounts, and provides deep technical input on complex incidents, major changes, and architecture-impacting decisions. People leadership, resource allocation, and day-to-day team direction sit with the Engineering Director. **Responsibilities** **Cloud Infrastructure Engineering** * Architect and build cloud foundations and platform capabilities across client environments. * Define secure-by-design patterns, guardrails, and platform standards for Cloud Operations to operate within. * Design resilience and continuity architecture, including backup/restore strategy and disaster recovery. * Own and evolve inf