Doma Technology LLC
Title and Insurance
ClosingCoordinator
“Closing Coordinator at Doma Technology LLC. Skills: Escrow coordination, Client relations, Transaction management. Handle inbound and outbound calls. Respond to customer inquiries”
What You'll Achieve.
Meet or exceed KPIs; Improve customer experience
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
Two years of current Escrow Officer experience, Escrow knowledge, Computer systems proficiency, CRM platforms proficiency, Multi-line phone systems proficiency
Nice to Have
One or more years of call center experience, Notary optional
What You'll Do.
Handle inbound and outbound calls
Respond to customer inquiries
Collaborate with Lenders and Consumers
Obtain pertinent facts
Direct preparation of escrow instructions
Assist lenders and agents
Resolve customer issues
Escalate complex cases
Meet key performance indicators
Follow call center scripts
Follow compliance requirements
Identify opportunities to improve customer experience
Suggest process enhancements
Support production functions
Supplement queue support
Review and clear title items
Review preliminary title report
Verify legal description
Reconcile discrepancies
Perform other escrow duties
How You'll Work.
Team & Collaboration
Collaborating with sales; Collaborating with marketing
Communication Scope
Active listening; Verbal communication; Written communication; Professional phone manner
Applying for this Closing Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Doma Technology LLC?
Real rants from real employees. Read before you apply.