evolvedMD
healthcare
ClinicalSystemsSpecialist
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“Clinical Systems Specialist at evolvedMD. Skills: Clinical Systems Support, Workflow & Operational Support, Cross-Functional Coordination. Provide day-to-day triaging support across clinical technology platforms. troubleshoot system issues”
What You'll Achieve.
ensure clinical systems are functioning effectively; supporting clinical workflows; enabling high-quality, efficient patient care; promote adoption and effective tool utilization; support system updates; issue resolution; ongoing improvements
Industry & Context.
problem-solve; problem-solving and critical thinking skills; sound judgment in troubleshooting; Initiative & Learning Agility; Takes ownership
What They're Looking For.
Must Have
1–3 years of experience in healthcare operations, clinical support, health IT, or a systems-related role, problem-solving and critical thinking skills, High attention to detail, ability to manage multiple tasks in a fast-paced environment, Excellent communication skills, Self-starter mentality
Nice to Have
Experience with EHR systems or healthcare technology platforms, Familiarity with clinical workflows, care coordination models, or collaborative care environments
What You'll Do.
Provide day-to-day triaging support across clinical technology platforms
troubleshoot system issues
ensure timely resolution
Assist in system configuration updates
monitoring system performance
identifying opportunities for workflow improvement
Partner with Clinical Operations to ensure systems align with clinical workflows
maintain standardized processes across markets
Support onboarding and training of clinical and operational staff
development of basic training materials
Act as a resource for system-related questions
day-to-day usage support
How You'll Work.
Team & Collaboration
Collaborate with Clinical Operations, IT, BI/Analytics, and external vendors; Translate basic operational needs into system-related tasks or requirements; help coordinate; Works effectively across clinical, operational, and technical teams; builds productive relationships with internal partners and external vendors; Communicates clearly and professionally; translating system issues and needs into practical next steps for different audiences
Communication Scope
Communicates clearly and professionally; translating system issues and needs into practical next steps for different audiences; Excellent communication skills
Full Job Description
Clinical Systems Specialist The Clinical Systems Specialist supports the day-to-day performance, optimization, and adoption of evolvedMD’s clinical technology ecosystem. This role works closely with the Director of Clinical Operations and cross-functional partners to ensure clinical systems are functioning effectively, supporting clinical workflows, and enabling high-quality, efficient patient care. This is an execution-focused role ideal for a self-driven, detail-oriented individual who is eager to learn, problem-solve, and grow within clinical operations and healthcare technology Location This position is based out of evolvedMD’s corporate headquarters in Scottsdale, Arizona, with a hybrid work schedule. Compensation First year compensation $68,000 to $78,000 annually (DOE) Metric driven bonuses $1,200annual technology allowance 401(k) company match up to 3% Key Responsibilities Clinical Systems Support & Optimization Provide day-to-day triaging support across clinical technology platforms, troubleshoot system issues, escalate when needed, and ensure timely resolution. Assist in system configuration updates, testing, and releases while monitoring system performance and identifying opportunities for workflow improvement. Workflow & Operational Support Partner with Clinical Operations to ensure systems align with clinical workflows and operational standards. Help maintain standardized processes across markets to reduce variation and support consistent operational execution. Training & Adoption Support onboarding and training of clinical and operational staff on systems and tools, including development of basic training materials, guides, and documentation. Act as a resource for system-related questions and day-to-day usage support to promote adoption and effective tool utilization. Cross-Functional Coordination Collaborate with Clinical Operations, IT, BI/Analytics, and external vendors to support system updates, issue resolution, and ongoing improvements. Translate
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