Company
ClinicalSupplyChainSeniorAssociate–DevelopmentSupplyChainTechnologies(DSCT)
Neural analysis suggests this role is
optimal for Senior candidates.
“Clinical Supply Chain Senior Associate – Development Supply Chain Technologies (DSCT). Skills: Supply Chain Technologies, ERP management, Process improvement. Keep procedures up to date. Support root cause analysis”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years ERP or Information Systems experience
What You'll Do.
Keep procedures up to date
Support root cause analysis
Support process improvement initiatives
Support global team during audits
Ensure execution in compliance
Provide support for deviation management
Provide support for change control
Provide support for risk assessments
Provide support for inspection readiness
Manage intake process for tickets
Allocate tickets appropriately
Categorize tickets by root cause
Monitor Clinical Data Quality reports
Uphold SAP system data integrity
Oversee Clinical Customer Master data
Update Clinical Customer Master data
Help manage DSCT team dashboard
Attend weekly team meetings
Attend system issue meetings
Oversee resolution of shipment issues
Aid in reconciliation process
How You'll Work.
Team & Collaboration
Cross-functional teams; Global teams; Clinical Supply Chain; Clinical Study Teams; Quality; DTI
Full Job Description
## **Career Category** Supply Chain ## ## **Job Description** **Role Descriptio n** You will report to the Manager, Development Supply Chain, and support the Development Supply Chain Technologies team (DSCT) in managing a customized ERP system designed to distribute investigational products to clinical sites. Your role involves collaborating with cross-functional and global teams to ensure that processes are dependable, compliant, and accurate, while also enhancing discipline, process rigor, and transparency. **Performance & Process Management ** * Keep business process related procedures up to date and inspection ready. * Support root cause analysis and ongoing process improvement initiatives. * Support the global team during audits and inspections. **Cross-Functional & Global Collaboration ** * Collaborate with Clinical Supply Chain, Clinical Study Teams, Quality, and DTI. **Compliance & Governance ** * Ensure execution in compliance with all applicable regulatory guidelines and Amgen procedures. * Provide support for deviation management, change control processes, risk assessments, and ensuring inspection readiness. **Roles & Responsibilities ** Under general guidance of (Sr.) Manager/Manager, manage the following key responsibilities: * Manage intake process for tickets in ServiceNow assigned to the DSCT resolver group by allocating tickets appropriately and categorizing them by root cause for metrics tracking and visibility. * Monitor Clinical Data Quality reports to uphold SAP system data integrity. * Oversee and update Clinical Customer Master data within the SAP system to ensure precise and timely shipment of finished clinical goods to designated sites. * Help manage the DSCT team dashboard and attend weekly team meetings. * Attend DSCT weekly system issue meetings. * Help oversee the resolution of shipment issues for Investigational Product to clinical sites and aid in the reconciliation process. **Functional Skills** Must-Have Skills: * Proficient in SAP O
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