Doximity
Healthcare
ClinicalSuccessManager
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“Clinical Success Manager at Doximity. Skills: Clinical Success Management, AI-powered solutions adoption, Stakeholder management, Product feedback synthesis, Cross-functional collaboration. Lead onboarding and enablement efforts for clinical users. Deliver training”
Industry & Context.
What They're Looking For.
Must Have
5+ years of clinical experience (e.g., MD, DO, NP, PA) or equivalent deep exposure to clinical environments, Familiarity with Epic, Understanding of clinical workflows and key integration points, Experience working with AI tools in a clinical setting, Demonstrated ability to drive adoption of new tools or initiatives within healthcare settings, Experience working cross-functionally in dynamic, fast-paced environments
What You'll Do.
Lead onboarding and enablement efforts for clinical users
Develop educational materials
Support adoption strategies across client organizations
Build and maintain relationships with clinicians
and executive stakeholders
Gather and synthesize feedback from users
Partner cross-functionally with product
Represent the voice of the clinician
Ensure solutions align with real-world workflows
Track and analyze usage patterns
Communicate impact to internal and external stakeholders
Support go-to-market efforts
and thought leadership around AI in clinical settings
How You'll Work.
Team & Collaboration
Partner cross-functionally with product, engineering, and design teams; Communicate impact to internal and external stakeholders
Communication Scope
Communication skills, with the ability to engage both frontline clinicians and senior leadership
Full Job Description
Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system. One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it! As a Clinical Success Manager, you will play a key role in driving the successful adoption of AI-powered solutions within health systems. You’ll partner closely with clinical stakeholders and internal teams to ensure our tools integrate seamlessly into real-world workflows and deliver meaningful value at the point of care. Your work will focus on reducing administrative burden, enhancing clinical efficiency, and helping shape how AI supports clinicians in practice. This role can be filled in our San Francisco headquarters OR remotely in the U. S. How you’ll make an impact Lead onboarding and enablement efforts for clinical users, including delivering training, developing educational materials, and supporting adoption strategies across client organizations Build and maintain strong relationships with clinicians, operational leaders, and executive stakeholders to ensure long-term success and engagement Gather and synthesize feedback from users to inform product improvements and influence roadmap priorities Partner cross-functionally with product, engineering, and design teams to represent the voice of the clinician and ensure solutions align with real-world workflows Track and analyze usage patterns, adoption trends, and outcome metrics to measure success and communicate impact to both
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