Abbott
Healthcare
ClinicalSpecialistII,CPT
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“Clinical Specialist II, CPT at Abbott. Skills: Clinical support, Sales support, Customer engagement. Provide technical, clinical, and programming assistance. Assist Territory Managers in after-hours call support”
What You'll Achieve.
Identify and capitalize on sales opportunities; Creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies; Increasing customer usage, comfort and understanding of all Abbott Chronic Pain Therapies product line
Industry & Context.
Technical troubleshooting
Ability to travel 25% within assigned region and/or outside assigned region, Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment
What They're Looking For.
Must Have
Associates Degree or technical preferred Bachelor’s Degree, 1 - 2 years’ work experience, preference collaborating with patients in clinical setting, The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space, clinical skills, Excellent organizational, time management and prioritizing skills, Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization, Capable of building working relationships with internal/external customers, Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays, Accustomed to tight deadlines and managing multiple tasks, sense of urgency, Ability to work in a highly matrixed and geographically diverse business environment, Ability to work within a team and as an individual contributor in a fast-paced, changing environment, Ability to leverage and/or engage others to accomplish projects, verbal and written communications with ability to effectively communicate at multiple levels in the organization, Multitasks, prioritizes, and meets deadlines in timely manner, Capable of engaging customers in selling conversations as needed and as directed by Territory Manager
Nice to Have
Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN), Experience working in a broader enterprise/cross-division business unit model preferred, 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company
What You'll Do.
and programming assistance
Assist Territory Managers in after-hours call support
Integrate into all accounts
build trust and relationships
Perform complex programming and case support
Foster high trust relationships with customers
Conduct PCP work and educational in services
Engage clients and potential clients in Company’s products
Provide sales support
Develop and maintain in-depth knowledge of accounts
Conduct evaluations and develop sales strategies
Collect and study information about products
Monitor competitor sales
Provide feedback to providers on device directions
Attend trade shows and conferences
Identify customer training and in-service needs
Comply with FDA regulations and Company policies
Provide sales support
Maintain positive and cooperative communications
Perform other related duties as assigned
How You'll Work.
Team & Collaboration
Works under general direction with clinical and sales teammates; Works seamlessly with Territory Manager(s); Fosters high trust relationships with customers and regional team members; Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors; Ability to work within a team and as an individual contributor
Communication Scope
Interpersonal verbal, written and presentation skills; Effectively communicate at multiple levels and to large groups; Verbal and written communications with ability to effectively communicate at multiple levels in the organization
Process & Methodology
Prioritizing skills, Time management, Managing multiple tasks
Full Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. ## **JOB DESCRIPTION:** **Clinical Specialist II, CPT - West Palm Beach, FL** **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: * Career development with an international company where you can grow the career you dream of. * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. * An excellent retirement savings plan with high employer contribution * Tuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. **Neuromodulation** Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. **The Opportunity** Our team is actively recruiting for a **Clinical Specialist II, CPT
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