Abbott
Healthcare
ClinicalSpecialistI,CPT
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Specialist I, CPT at Abbott. Skills: Clinical support, Sales support, Customer relationships. Provide technical, clinical, and programming assistance. Assist Territory Managers in after-hours call support”
What You'll Achieve.
Increase customer usage; Increase customer comfort; Increase customer understanding
Industry & Context.
Technical troubleshooting; Independent judgment
25% travel, Continuous standing, Continuous walking, Driving a personal auto, Working unpredictable schedule
What They're Looking For.
Must Have
Associates Degree or technical preferred Bachelor’s Degree, 1 - 2 years’ work experience, Ability to communicate, understand and educate clinical data, Clinical skills, Excellent organizational, time management and prioritizing skills, Excellent interpersonal verbal, written and presentation skills, Ability to effectively communicate at multiple levels, Ability to build working relationships, Capable of working unpredictable schedule, Accustomed to tight deadlines, Managing multiple tasks, Sense of urgency, Ability to work in a highly matrixed and geographically diverse business environment, Ability to work within a team, Ability to work as an individual contributor, Ability to leverage and/or engage others, Verbal and written communications, Multitasks, prioritizes, and meets deadlines, Capable of engaging customers in selling conversations
Nice to Have
Patient interaction experience, Experience working in a broader enterprise/cross-division business unit model, 1-3 years’ experience with Abbott, Experience in similar spinal cord stimulation (SCS) setting, Experience with another implantable medical device company
What You'll Do.
and programming assistance
Assist Territory Managers in after-hours call support
Integrate into all accounts
Build trust and relationships
Establish rapport with customers
Perform complex programming
Work seamlessly with Territory Manager(s)
Foster high trust relationships with customers
Conduct educational in services
Engage potential clients
Address client questions and concerns
Provide medical professionals with sales support
Provide information on Company products
Provide training on Company products
Provide staff education
Provide technical troubleshooting
Develop in-depth knowledge of assigned accounts
Develop in-depth knowledge of customers
Monitor competitor activity
Conduct evaluations for capital equipment
Develop sales strategies for capital equipment
Collect information about new products
Collect information about existing products
Monitor competitor sales
Monitor competitor prices
Monitor competitor products
Provide feedback to providers
Showcase new products and technologies
Meet other sales representatives
Discuss new product developments
Use clinical expertise to identify customer training needs
Use clinical expertise to identify customer in-service needs
Increase customer usage
Increase customer comfort
Increase customer understanding of Abbott Chronic Pain Therapies
Comply with FDA regulations
Comply with other regulatory requirements
Comply with Company policies
Comply with operating procedures
Comply with processes
Comply with task assignments
Provide sales support to customers
Provide clinical in-services to customers
Provide training to customers
Provide guidance to customers
Maintain positive communications
Maintain cooperative communications
Collaborate with all levels of employees
Collaborate with customers
Collaborate with contractors
Collaborate with vendors
Perform other related duties
Perform other related responsibilities
How You'll Work.
Team & Collaboration
Clinical and sales teammates; Regional team members; Internal/external customers; Cross-functional teams
Communication Scope
Clinical data education; Verbal communication; Written communication; Presentation skills
Full Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. ## **JOB DESCRIPTION:** **Clinical Specialist I, CPT - Phoenix, AZ** **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: * Career development with an international company where you can grow the career you dream of. * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year * An excellent retirement savings plan with high employer contribution * Tuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. **Neuromodulation** Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. **The Opportunity** Our team is actively recruiting for a **Clinical Specialist I, CPT** **in Pho
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