PROCEPT BioRobotics
Healthcare
ClinicalSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Clinical Specialist at PROCEPT BioRobotics. Skills: product training, clinical education, in-procedure support, OR workflow, troubleshooting, surgeon onboarding, competency milestones, procedural scheduling, case logs, documentation. Deliver product training and clinical education to surgeons, staff, and new users. Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts”
What You'll Achieve.
Regional Quota Attainment: Direct contribution to revenue through utilization growth; Operational Efficiency: Improved scheduling efficiency (e. g. , AquaDays); Surgeon Satisfaction: High satisfaction scores and positive qualitative feedback; Clinical Outcomes: Consistent delivery of safe, high-quality procedures; Surgeon Engagement: Growth in trained and active surgeons; Procedural Growth: Increase in procedures per account and per surgeon; Onboarding Progress: Completion of onboarding milestones and procedural proficiency
Industry & Context.
troubleshooting during live cases; Analytical thinker with attention to detail and problem-solving skills
Frequent travel is required to ensure comprehensive support across the region., Ability to travel 75% or greater as necessary, maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance., understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, Ability to travel 75% or greater as necessary, Achieve clinical proficiency such that you can cover a case independently within 60 days post-graduation of our internal sales training program, Aqua Academy.
Nice to Have
communicator and engaging educator with excellent presentation skills, Collaborative team player with a commercially aligned, customer-focused mindset, Ability to influence surgeon adoption and drive procedural growth, Hands-on, adaptable, and willing to execute tactically in the field, Analytical thinker with attention to detail and problem-solving skills, interest in medical devices and robotics
What You'll Do.
Deliver product training and clinical education to surgeons
Support live procedures to ensure optimal OR workflow
and troubleshooting across assigned accounts
Provide in-service and field support
including installations and software updates
Execute procedural scheduling and efficiency improvements to maximize case coverage
Partner with Sales to identify opportunities for utilization growth and account retention
Collaborate with team members to drive program efficiency and ensure regulatory compliance
Support marketing and training events
including physical setup and presentations
Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
Maintain accurate case log files
and administrative documentation in Salesforce
Upload cases logs as required to central repository for all cases supported
Track and document surgeon progression through the surgeon pathway
ensuring completion of required onboarding and competency milestones.
How You'll Work.
Team & Collaboration
Partner closely with Sales to identify opportunities for utilization growth and account retention.; Partner with Sales to identify opportunities for utilization growth and account retention.; Collaborate with team members to drive program efficiency and ensure regulatory compliance.; Gather and relay customer insights to Marketing and R&D to inform product and program enhancements.; partnering with internal teams to support system updates, regulatory compliance, and field-based program needs.
Communication Scope
communicator; excellent presentation skills; share field insights with Sales, Marketing, and R&D
Process & Methodology
procedural scheduling, managing multiple stakeholders in the OR
Full Job Description
## Description Company Overview Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. The Opportunity That Awaits You: The Clinical Specialist will play a critical role in delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow and troubleshooting during live cases, provide in-service education, support installations and software updates, and help drive procedural efficiency across assigned accounts. In addition, you will partner closely with Sales to identify opportunities for utilization growth and account retention. At the core of this role, we are seeking a Clinical Specialist who is comfortable working in complex surgical environments, managing multiple stakeholders in the OR, and maintaining exceptional attention to detail. You will guide surgeons through onboarding and competency milestones, support procedural scheduling to maximize coverage, and maintain accurate case logs and documentation. We are also looking for a strong communicator who will regularly share field insights with Sales, Marketing, and R&D to inform product enhancements, surgeon experience, and program improvements. This role requires a collaborative, hands-on professional who can adapt quickly, execute tactically in the f
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