Medtronic

Healthcare

ClinicalSpecialist

A$115–155k ~AI est. Brisbane, Queensland, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Clinical Specialist at Medtronic. Skills: Spinal implants, Robotics, Navigation. Provide superior customer service. Provide clinical support”

Industry & Context.

Healthcare

What They're Looking For.

Must Have

High School Diploma with 6 years relevant experience, Associate Diploma with 4 years relevant experience, Bachelor's Degree with 2 years relevant experience, Experience in clinical setting, Experience in medical device industry

What You'll Do.

Provide superior customer service

Provide clinical support

Support customers on Medtronic CST products

Train customers on Medtronic CST products

Identify prospective new users

Grow technology adoption

Prioritize customer technical support

Execute company programs

Document installations

Coordinate on-site installations

Support on-site installations

Collaborate on-site installations

Provide technical assistance during procedures

Provide information regarding customer concerns

Provide information regarding market opportunities

Report necessary complaints

Partner with customer service for resolution

Educate physicians on technical matters

Train physicians on technical matters

Educate hospital personnel on technical matters

Train hospital personnel on technical matters

Provide clinical resource for surgeons

Provide clinical resource for clinicians

Provide clinical resource for trainees

Provide training for hospital staff

Provide resources for hospital staff

Conduct training for personnel

Train members of CST team

Increase knowledge of procedures

How You'll Work.

Team & Collaboration

Collaborate with regional CST team; Collaborate with Regional Sales managers

Communication Scope

Excellent communication skills; Interpersonal skills

Full Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** Medtronic has an exciting opportunity for a Clinical Specialist to join our revered Cranial & Spinal Technologies team in Brisbane. If you want to make a difference in patients’ lives and are looking for the next step in your career apply today! Cranial and Spinal Technologies (CST) is the market leader in spinal implants, robotics, and navigation. We are redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized. The Clinical Specialist will provide superior customer service, clinical support and practice professional and effective territory management for our Queensland region. This is an exciting opportunity to be an integral member of our highly successful CST team and be responsible for key customer success by supporting and training customers on Medtronic CST products and services. **Responsibilities may include the following and other duties may be assigned.** * Works and collaborates with regional CST team to identify prospective new users for applicable technology-enabled procedures- growing technology adoption and increasing utilization. * Works in collaboration with the Regional Sales managers to prioritize customer technical support and service expectation goals and executes company programs. * Responsible for documentation at new or existing installations. * Coordinates, supports, and collaborates with team members for on-site installations with our customers. * Represents

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