Medtronic
Healthcare
ClinicalSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Specialist at Medtronic. Skills: Spinal implants, Robotics, Navigation. Provide superior customer service. Provide clinical support”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma with 6 years relevant experience, Associate Diploma with 4 years relevant experience, Bachelor's Degree with 2 years relevant experience, Experience in clinical setting, Experience in medical device industry
What You'll Do.
Provide superior customer service
Provide clinical support
Support customers on Medtronic CST products
Train customers on Medtronic CST products
Identify prospective new users
Grow technology adoption
Prioritize customer technical support
Execute company programs
Document installations
Coordinate on-site installations
Support on-site installations
Collaborate on-site installations
Provide technical assistance during procedures
Provide information regarding customer concerns
Provide information regarding market opportunities
Report necessary complaints
Partner with customer service for resolution
Educate physicians on technical matters
Train physicians on technical matters
Educate hospital personnel on technical matters
Train hospital personnel on technical matters
Provide clinical resource for surgeons
Provide clinical resource for clinicians
Provide clinical resource for trainees
Provide training for hospital staff
Provide resources for hospital staff
Conduct training for personnel
Train members of CST team
Increase knowledge of procedures
How You'll Work.
Team & Collaboration
Collaborate with regional CST team; Collaborate with Regional Sales managers
Communication Scope
Excellent communication skills; Interpersonal skills
Full Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** Medtronic has an exciting opportunity for a Clinical Specialist to join our revered Cranial & Spinal Technologies team in Brisbane. If you want to make a difference in patients’ lives and are looking for the next step in your career apply today! Cranial and Spinal Technologies (CST) is the market leader in spinal implants, robotics, and navigation. We are redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized. The Clinical Specialist will provide superior customer service, clinical support and practice professional and effective territory management for our Queensland region. This is an exciting opportunity to be an integral member of our highly successful CST team and be responsible for key customer success by supporting and training customers on Medtronic CST products and services. **Responsibilities may include the following and other duties may be assigned.** * Works and collaborates with regional CST team to identify prospective new users for applicable technology-enabled procedures- growing technology adoption and increasing utilization. * Works in collaboration with the Regional Sales managers to prioritize customer technical support and service expectation goals and executes company programs. * Responsible for documentation at new or existing installations. * Coordinates, supports, and collaborates with team members for on-site installations with our customers. * Represents
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