Medtronic
Healthcare
ClinicalSpecialist
“Clinical Specialist at Medtronic. Skills: Spinal implants, Robotics, Navigation. Provide superior customer service. Provide clinical support”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma with 6 years relevant experience, Associate Diploma with 4 years relevant experience, Bachelor's Degree with 2 years relevant experience, Experience in clinical setting, Experience in medical device industry
What You'll Do.
Provide superior customer service
Provide clinical support
Support customers on Medtronic CST products
Train customers on Medtronic CST products
Identify prospective new users
Grow technology adoption
Prioritize customer technical support
Execute company programs
Document installations
Coordinate on-site installations
Support on-site installations
Collaborate on-site installations
Provide technical assistance during procedures
Provide information regarding customer concerns
Provide information regarding market opportunities
Report necessary complaints
Partner with customer service for resolution
Educate physicians on technical matters
Train physicians on technical matters
Educate hospital personnel on technical matters
Train hospital personnel on technical matters
Provide clinical resource for surgeons
Provide clinical resource for clinicians
Provide clinical resource for trainees
Provide training for hospital staff
Provide resources for hospital staff
Conduct training for personnel
Train members of CST team
Increase knowledge of procedures
How You'll Work.
Team & Collaboration
Collaborate with regional CST team; Collaborate with Regional Sales managers
Communication Scope
Excellent communication skills; Interpersonal skills
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