Davita
ClinicalServicesManager
“Clinical Services Manager at Davita. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, clinical outcomes, quality improvement initiatives, regulatory compliance, governance processes, root cause analysis, coaching, collaboration, accountability, communication. support clinics by ensuring safety readiness through immediate response to adverse events. regulatory upskilling clinic teams via targe”
What You'll Achieve.
ensuring safety readiness; regulatory upskilling clinic teams; expert oversight for clinical outcomes; addressing performance outliers; driving accountability across facilities; quality improvement plans; clinical drivers; patient safety concerns; performance improvement
Industry & Context.
addressing performance outliers; removing barriers to performance goals; root cause analysis; remove barriers to performance improvement
Regional travel up to 75% of the time, Availability for evening and weekend work as needed, On-site presence in facilities 3-4 days per week, Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted, able to stand, stoop, walk, stretch, reach, and use full range of body motions, Manual dexterity as required for specific equipment, Vision adequate to perform the essential duties/responsibilities of position, Ability to differentiate colors on a test strip
What They're Looking For.
Must Have
RN license, Minimum 2 years Nephrology Experience, Experience leading clinical function or managing nurses, Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms, Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively, Current license as RN, Current driver’s license, reliable transportation, and vehicle insurance in the state of residence
Nice to Have
3 yrs. Preferred Nephrology Experience, Bachelor’s degree in associated field, Experience in CQI methodology and techniques, Basic understanding of state and federal regulations and requirements, Current CPR certification, CNN or CSN, Bonet Certification within 2 years of employment
What You'll Do.
support clinics by ensuring safety readiness through immediate response to adverse events
regulatory upskilling clinic teams via targeted coaching on clinical
providing expert oversight for clinical outcomes by addressing performance outliers
conducting internal audits
facilitating quality improvement initiatives
coaching staff on best practices
removing barriers to performance goals
collaborating with leadership to drive accountability across facilities
support clinics through immediate response to adverse events and CMS surveys
completing safety snapshots (internal audits)
coaching teams on quality improvement plans and governance processes
provide onsite support for CMS surveys and other regulatory inspections
conduct deep dive coaching and upskilling sessions with clinic team members
focusing on clinical drivers such as hospitalizations and patient safety concerns
attend and actively participate in meetings
providing coaching to struggling teams and visiting facilities in person as needed
complete action plans with team members
focusing on clinical drivers and patient safety concerns
collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching
provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles
Perform other duties as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination; collaborating with leadership to drive accountability across facilities; collaborate with leadership to align on priority clinics not meeting goals; work with teams to remove barriers to performance improvement; leveraging support from various clinical roles
Communication Scope
demonstrated ability to communicate technical/medical information in lay terms; Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position
Process & Methodology
quality improvement initiatives, action plans
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