Leica Microsystems
Medical Device
ClinicalSalesSpecialist
“Clinical Sales Specialist at Leica Microsystems. Skills: clinical information, product recommendations, surgical procedures, operating room equipment setup, technical assistance to surgeons, medical terminology, ethics, surgical workflows, anesthesia, common drugs used in operating theaters, Microscopy Expertise, Medical Knowledge, Training & Support, Customer Engagement. Provide technical support and expertise to customers and internal teams, ensuring effective use and optimal performance of me”
What You'll Achieve.
accelerate your potential; make a real difference within life sciences, diagnostics and biotechnology; innovate for tangible impact; turn ideas into impact – innovating at the speed of life; Shape the Future; contributing to scientific discoveries; supporting surgeons in making critical decisions; empowering our customers to build a better, healthier world; driving progress and pushing the boundaries of what’s possible; ensuring effective use and optimal performance of medical microscopy solutions; contribute to product improvement initiatives; ensure they meet performance and reliability standards; Build customer relationships by understanding their needs and providing tailored solutions; staying updated on market trends and competitor products; improve market penetration through clinical information; enhance product application, industry positioning, and market reach; accelerate the real-life impact of tomorrow’s science and technology
Industry & Context.
troubleshooting technical issues
Willingness to travel as needed to customer sites for installations, training, and support
What They're Looking For.
Must Have
bachelor's degree in biomedical engineering, medical technology, or a related field, Minimum 5 yrs of experience, technical aptitude and ability to quickly learn and understand complex medical equipment systems, Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams, Proficiency in relevant software applications and tools, Willingness to travel as needed to customer sites for installations, training, and support, Expert in surgical procedures, operating room equipment setup, Understanding of medical terminology, ethics, surgical workflows, anesthesia, and common drugs used in operating theaters
Nice to Have
Previous experience in a similar role within the medical equipment industry is preferred
What You'll Do.
Provide technical support and expertise to customers and internal teams
ensuring effective use and optimal performance of medical microscopy solutions.
Become a subject matter expert on product features
and deliver both pre-sales and post-sales support
including demonstrations
Develop and conduct training sessions for customers and internal stakeholders
while also creating and maintaining technical documentation and user manuals.
Participate in quality assurance activities
testing new products and software updates to ensure they meet performance and reliability standards.
Build customer relationships by understanding their needs and providing tailored solutions
while staying updated on market trends and competitor products.
Assist in regulatory submissions
review customer-facing documents
and contribute to publications such as guidelines
Serve as a key liaison between Leica Microsystems' Global and India marketing teams and customers
providing clinical information and product recommendations.
Help define the next generation of products for India and manage clinical studies for both existing and future products.
Engage with healthcare and scientific communities to support product launches and improve market penetration through clinical information.
Partner with external organizations and individuals to enhance product application
Provide technical assistance to surgeons.
How You'll Work.
Team & Collaboration
Collaborate with sales, marketing, and product development teams to gather customer feedback and contribute to product improvement initiatives.; Presenting LMS technology to internal teams and external audiences through various formats.; Work on meaningful projects alongside passionate colleagues
Communication Scope
Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams; Customer Engagement: in communication, relationship management, and delivering presentations, ensuring effective customer interaction and understanding of product functionalities.
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