ClinicalQualityLead

Hazel Health support managers in providing feedback to clinicians (10%) Share relevant metrics to clinical team leadership and managers regarding individual and team performance Support feedback delivery and performance management processes, including performance improvement plans Monitor quality metrics (20%) Support Director of Care Quality to ensure that clinical team QA metrics accurately and comprehensively measure performance Identify provider quality issues and work closely with management team to address quality issues Support quality projects (15%) Support cross functional collaboration efforts to inform quality processes and scaling Support Director of Quality to optimize quality review process, in order to ensure proper depth and breadth of review to allow for good visibility into clinical performance Direct care (10%) Provides high-quality, telehealth services in a variety of states, as needed. What you’ve accomplished: Skills and Qualities Excellent interpersonal and relationship building skills Strong verbal and written communication skills Highly organized with excellent, detail-oriented project management skills Demonstrated ability to work collaboratively Willingness to integrate AI into your workflows and processes Strong clinical competence in Measurement Based Care and other evidence based practices (CBT, DBT, PCIT, CPP, TF-CBT, ACT, Mindfulness, etc.), Dedication to culturally responsive care Comfort with research design and basic understanding of statistics Demonstrated familiarity, comfort, and confidence with technology - various applications, tech tools, Google Suite, especially GoogleSheets, video conferencing, EMR, etc. Commitment to utilizing data to measure progress in clinical care Passionate about embracing, seeking out, and providing clear, actionable, constructive feedback Comfortable in a fast-paced environment subject to ambiguity, with little direction Qualifications and Experience Master’s or doctoral degree in psychology, Marria