Company
Clinical Operations
ClinicalPharmacyOperationsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Pharmacy Operations Coordinator. Skills: Pharmacy Operations Support, Clinician & Internal Team Support, Member Support & Customer Experience Collaboration, Operational Learning & Process Improvement Support. Support daily pharmacy operational workflows. Assist with prescription drafting preparation”
What You'll Achieve.
ensure timely and accurate prescription processing; Ensure assigned tasks are completed efficiently, accurately, and in accordance with SOPs and compliance requirements; Help ensure members receive timely communication and operational support related to pharmacy workflows; Maintain a high level of accuracy and attention to detail across all assigned work
Industry & Context.
Ability to resolve straightforward operational issues; Escalate complex, clinical, or technical issues appropriately
occasional holiday coverage may be required
What They're Looking For.
Must Have
High school diploma or equivalent, attention to detail and organizational skills, Ability to manage repetitive, task-based work with accuracy and consistency, written and verbal communication skills, Comfort learning and working within multiple technical systems and workflows, Ability to prioritize tasks and operate in a fast-paced environment, Ability to work a Tuesday-Saturday, occasional holiday coverage may be required
Nice to Have
Medical Assistant (MA), Medical Technician certification, or Pharmacy Technician certification, Experience in healthcare administration, healthcare operations, customer support, or pharmacy support environments, Exposure to EHRs, pharmacy systems, or healthcare operational tools, Interest in healthcare operations, pharmacy workflows, or digital health environments
What You'll Do.
Support daily pharmacy operational workflows
Assist with prescription drafting preparation
Monitor operational queues and escalate delays
Maintain accurate documentation
Ensure assigned tasks are completed efficiently
Provide frontline operational support
Assist with resolving straightforward operational issues
Support member-facing pharmacy workflows
Collaborate with the CX team
Help ensure members receive timely communication
Support Develop foundational knowledge
Identify workflow inefficiencies or recurring issues
Support process improvement initiatives
Demonstrate curiosity
and willingness to learn
Follow established SOPs
regulatory requirements
Support documentation
and quality assurance
Maintain a high level of accuracy and attention to detail
Perform other duties as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Clinician & Internal Team Support; Collaborate with the CX team; team-oriented
Communication Scope
written and verbal communication skills
Full Job Description
## Key Responsibilities Core Pharmacy Operations Support & Task Execution Support daily pharmacy operational workflows and administrative tasks to ensure timely and accurate prescription processing Assist with prescription drafting preparation and documentation workflows for clinician review and signature Monitor operational queues and escalate delays, missing information, or workflow concerns appropriately Maintain accurate documentation within prescribing platforms, EHRs, pharmacy systems, and internal operational tools Ensure assigned tasks are completed efficiently, accurately, and in accordance with SOPs and compliance requirements Clinician & Internal Team Support Provide frontline operational support to clinicians and internal teams for routine pharmacy workflow questions and requests Assist with resolving straightforward operational issues using established workflows and guidance from senior team members Escalate complex, clinical, or technical issues appropriately and with clear documentation Member Support & Customer Experience Collaboration Support member-facing pharmacy workflows, including prescription status updates and coordination tasks Collaborate with the CX team to assist with basic prescription-related member issues and inquiries Help ensure members receive timely communication and operational support related to pharmacy workflows Operational Learning & Process Improvement Support Develop foundational knowledge of prescription lifecycles, pharmacy fulfillment processes, and operational workflows Identify workflow inefficiencies or recurring issues and communicate observations to senior team members Support process improvement initiatives, audits, reporting tasks, and operational cleanup efforts as assigned Demonstrate curiosity, initiative, and willingness to learn new systems and workflows Quality, Compliance & Documentation Follow established SOPs, regulatory requirements, privacy standards, and quality expectations consistently Support documen
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