K Health
healthcare
ClinicalOperationsSpecialist(LPN)
Neural analysis suggests this role is
optimal for Mid candidates.
“Clinical Operations Specialist (LPN) at K Health. Skills: clinical workflows, patient experience, EHR systems, lab and imaging services, prior authorizations, EMR Requests. Optimize and develop clinical workflows to support both clinician and patient experience. develop mastery using EHR systems and our internal tools to help create best in class clinical workflow and processes”
What You'll Achieve.
providing a best in class patient experience; support day to day operations across multiple clinics with clinical and non clinical support staff
Industry & Context.
resolution of escalated patient or partner issues
on-call shifts monitoring Critical Lab Phone Line - (24/7)
What They're Looking For.
Must Have
Licensed Practical Nurse (LPN) licensed in NC/SC (compact license required), at least 5 years of experience in healthcare operations, comfortable with and willing to work a flexible schedule, experience in telemedicine, extremely well organized, detail oriented, and adaptable, naturally prioritize your work and feel comfortable maintaining varying deadlines, comfortable working independently as well in a team environment, comfortable working within a highly ambiguous, fast paced environment, and can set priorities with minimal input from management
Nice to Have
Experience with Epic EMR is a plus
What You'll Do.
Optimize and develop clinical workflows to support both clinician and patient experience
develop mastery using EHR systems and our internal tools to help create best in class clinical workflow and processes
and analyze incoming lab results daily
following appropriate escalation procedures when necessary
Monitor clinic phone - handling patient
Prepare prior authorizations requests
Efficiently process and send EMR Requests
Additional clinical and administrative duties as required
How You'll Work.
Team & Collaboration
partner closely with our Medical Operations teams; Collaborate with key external vendors and suppliers; Work in collaboration with pharmacy, insurance, and enterprise partners; comfortable working in a team environment
Communication Scope
handling patient, clinician, lab, and pharmacy calls
Full Job Description
K Health has recently transitioned to a comprehensive care delivery model that will revolutionize patient care and we invite you to join in this expansion as a Clinical Operations Specialist "LPN". You will play a pivotal role supporting virtual clinics by providing a best in class patient experience. This role will partner closely with our Medical Operations teams to support day to day operations across multiple clinics with clinical and non clinical support staff. You will report directly to our Clinical Operations Manager. What you'll be doing: Optimize and develop clinical workflows to support both clinician and patient experience You will develop mastery using EHR systems and our internal tools to help create best in class clinical workflow and processes Receive, monitor, and analyze incoming lab results daily, following appropriate escalation procedures when necessary Collaborate with key external vendors and suppliers to enable the delivery of lab and imaging services Monitor clinic phone - handling patient, clinician, lab, and pharmacy calls Work in collaboration with pharmacy, insurance, and enterprise partners on resolution of escalated patient or partner issues. Required-on call shifts monitoring Critical Lab Phone Line - (24/7) Prepare prior authorizations requests Efficiently process and send EMR Requests Additional clinical and administrative duties as required What we're looking for: Licensed Practical Nurse (LPN) licensed in NC/SC (compact license required) You have at least 5 years of experience in healthcare operations Must be comfortable with and willing to work a flexible schedule You have experience in telemedicine Experience with Epic EMR is a plus You are extremely well organized, detail oriented, and adaptable You naturally prioritize your work and feel comfortable maintaining varying deadlines Comfortable working independently as well in a team environment You are comfortable working within a highly ambiguous, fast paced environment, and can
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